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ValoreBooks

How would you rate ValoreBooks?
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Nebraska
1 review
0 helpful votes
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Awaiting delivery... First time ordering from this site. Price is great. Not sure of anything else. I'm hoping the delivery is quick and uncomplicated. If not, I guess I can always dispute the charger later.

Date of experience: May 21, 2018
California
1 review
0 helpful votes
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Only 1 complaint
March 2, 2017

I had an amazing experience with one of the sellers. My book was never delivered and tracking info was not available. The seller offered to refund my money right away or send me another book. I decided to accept the refund and my money was refunded immediately. With another seller it took nearly 2 weeks to receive my book. The seller was not as helpful and considerate as the first one, however eventually my book arrived. This time I opted for expedited shipping as my university is on an expedited track so I don't have a lot of time to wait for books to arrive.

Date of experience: March 2, 2017
Idaho
1 review
1 helpful vote
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I always bounce between two sites when buying text books (and regular books) for school. Amazon and Valore. But honestly, Valore often beats Amazon in that you only pay a penny and the shipping charge. It's ridiculously cheap! I've saved hundreds by just giving Valore a chance. Highly recommend. Shipping takes a little longer than Amazon, but is worth the savings!

Date of experience: August 15, 2017
Texas
1 review
2 helpful votes
Follow Abi M.
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After accidentally ordering a book I didn't need, I promptly contacted customer service (within 15 minutes of placing my order) to which they told me I couldn't cancel the purchase for a refund, but rather I'd have to wait for it to be delivered then pay for shipping back to them on the item. I received nothing but rude and patronizing answers upon contacting them about this. Order from literally ANYwhere else.

Date of experience: January 21, 2016
Edmundo A. ValoreBooks Rep
over a year old

Our apologies for the inconvenience Abi M! When an order is placed on our site, it is immediately sent to the seller's warehouse for fulfillment. For this reason, cancellation requests must go directly to the seller so that they can pull the item from their shipment queue. If the request doesn't make it in time, we encourage our customers to let the seller know that they'll be returning the item for a full refund. Some sellers will provide a resolution so that you will not have to pay for the return shipping cost. If you would like further details, please do not hesitate to contact us! We'll be happy to explain further. Again, our apologies for the inconvenience!

Ohio
1 review
1 helpful vote
Follow Lakia J.
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It has been some time but I sold some books to them worth almost 500 dollars and they claimed they never received them and I go the run around for weeks before I got something. 100 dollars for my troubles. I really needed that money and that set me back. I am still upset about it.

Date of experience: September 12, 2016
Edmundo A. ValoreBooks Rep
over a year old

Our apologies for any trouble with your recent order. Please know that we value your business and will do our best to make sure your next experience is much smoother!

New Jersey
1 review
0 helpful votes
Follow Khirah W.
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Pleased
December 8, 2015

My textbooks arrived very quickly and I was able to use them for the semester. There were also EXTREMELY cheaper than the original selling price. I was able to pay out of pocket!

Extremely satisfied. Will buy again.

Date of experience: December 5, 2015
Indiana
1 review
0 helpful votes
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AMAZING SERVICE
January 10, 2017

Books were inexpensive which is great for college students, and service was outstanding. Shipping costs were for the individual books, but they were overall the same price with shipping added in, I will definitely order from here again.

Date of experience: January 10, 2017
Utah
1 review
0 helpful votes
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BEST PRICES!
May 7, 2017

Every time I look for textbook rentals you always have the better prices and therefore I always spend my money with you. I always want expedited shipping but sometimes it's not offered and that is a bit frustrating.

Date of experience: May 7, 2017
North Carolina
1 review
0 helpful votes
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Was cheaper than my college bookstore. 10/10 would most likely use again. The only real downside is this 100 character minimum on the reviews. I have nothing more to say beyond that my college bookstore is the worst.

Date of experience: February 15, 2017
New York
1 review
0 helpful votes
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Valorbooks is the PLUG
January 18, 2017

I love Valorbooks and how affordable their rentals are, really helps a poor college student out! I've been renting from Valorbooks for the past 2 years and they have great service and the books are always in good condition.

Date of experience: January 18, 2017
New York
1 review
0 helpful votes
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Great Prices!
June 6, 2018

I had an experience with valore books in the past where I had owed some money as failure to return books. I took care of it and was hopeful I could return again because the prices on text book rentals is affordable for me compared to my school book store. I am happy to be back, and this time doing things the right way. I appreciate valore giving me another chance and keeping prices of textbooks affordable. :)

Date of experience: June 6, 2018
Rhode Island
1 review
0 helpful votes
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Great prices!
January 6, 2018

I can always seem to find the text books I'm looking for at the best prices, but occasionally the shipping is a problem. I've paid for expedited shipping a time or two but not gotten the books within the time stated. Tracking is usually not reliable. So, if time isn't an issue, I would definitely recommend this site.

Date of experience: January 4, 2018
North Carolina
1 review
0 helpful votes
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Billing address glitch
December 24, 2016

I have spent over 3 weeks trying to order books because my shipping and mailing address are not the same. The system would not let me put in the billing PO box info completely.
Hopefully, you can understand my billing address which is PO Box 5848, Cary, NC 27*******413

Date of experience: December 24, 2016
California
1 review
1 helpful vote
Follow JZ V.
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Great pricing. Some of the prices are the same as the college book store once you add shipping others are really great. You will have to play around with the numbers to get the best price on the text books and make sure you verify the ISBN because they have many editions of the same texts if you are not careful you will get the wrong one.

Date of experience: August 15, 2017
Florida
1 review
0 helpful votes
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Order from them. They are reliable. The prices cannot be beat. I will wait and see if they actually deliver this when promised. This is my first order with them. I was very wary of the books on Ebay, so I did not order from them. If this book is not delivered in the time promised I will let EVERYONE know. Hope you ship the correct item and on time. We will see!

Date of experience: May 24, 2018
Texas
1 review
6 helpful votes
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I sold my new book with zero highlights and zero writings. After 3 weeks I received an email saying my book was unacceptable. I emailed and called several times telling to ship my book back. That was in August 2015. Today, 29 Oct 2015, I still have not received my book, overtime I call them, the story is always the same - "your book was shipped using USPS but we do not have a tracking number and can't track it".
Save yourself all this stress and unprofessionalism by avoiding this company.

Date of experience: October 29, 2015
California
1 review
0 helpful votes
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ValoreBooks was easy to use and their prices are some of the best I have seen! As a college student, book prices are intimidating, but with ValoreBooks I could order books without the fear of money on my mind. I would definitely recommend using ValoreBooks for all of your future college endeavours.

Date of experience: February 21, 2018
California
1 review
0 helpful votes
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Best Prices!
March 2, 2018

I have been immersed within academia for the past five years. I have found Valorebooks to have the best and most affordable prices for many of its books in comparison to other book vendors. Valorebooks has saved me hundreds of dollars throughout the years. I recommend and have recommended Valorebooks to many members of my cohort and so far they too have agreed. Thank you Valorebooks.

Date of experience: March 2, 2018
Jeremy Z.
Oregon
1 review
0 helpful votes
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Could have been better
November 29, 2017

Overall, the price of my item and shipping was outstanding and I will definitely be shopping here again. However, the purchase was more difficult than it needed to be. After restarting the purchase, I noticed that when inputting the street address, it prompts the user to select the correct address from a drop down menu but for those who aren't paying attention, it is not immediately obvious. It would be much easier if the form just allowed you to input the city, state and zip code. Overall, still a great purchase but was more difficult than it needed to be.

Date of experience: November 28, 2017
Nebraska
1 review
0 helpful votes
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Easy and Convenient
March 15, 2017

Valorebooks is so easy to go through and cheap! Its a great source for ordering books. I have ordered a couple different books now from the cite for my college books and it has been a great experience that has saved me a lot of money.

Date of experience: March 15, 2017

Overview

ValoreBooks has a rating of 3.6 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

service
40
value
46
shipping
39
returns
24
quality
32