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ValoreBooks

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Arizona
1 review
1 helpful vote
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Cancelled
January 3, 2017

I went to track my order and discovered it had been cancelled. My money was not refunded and no email was sent letting me know that the order had been cancelled. If you cancel orders, please email the buyer, so that we have an opportunity to buy the book elsewhere. Lucky for me, Barnes and Noble had the book for the same price and offers expedited shipping. Hopefully, you already issued me a refund and my money is on the way.

Date of experience: January 3, 2017
Edmundo A. ValoreBooks Rep
over a year old

I'm sorry to hear that your books could not be delivered to you. ValoreBooks regrets that we could not help fulfill your order in the time you needed. If you find there are other sellers on our site with that item in their inventory, please feel free to place a new order with them. We will do our best to make sure you receive the books you need.

California
1 review
0 helpful votes
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Testing the Waters
July 16, 2017

This is my first time ordering a book from here and I'm not sure yet what to expect, I have read several reviews, some are really bad and some are really good, most of them neutral though. I found the book I needed here at a very decent price, so I'm giving it a try. My class doesn't start until the 24th so I'm hoping it's here by then. We will see.

Date of experience: July 16, 2017
District of Columbia
1 review
0 helpful votes
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Textbook
January 24, 2017

Just purchased the rental book. It was easy to find it and hopefully the shipping is fast. I will definitely consider checking books here again in the future as it appears to be much cheaper than any other place I checked to rent a book.

Date of experience: January 24, 2017
Virginia
1 review
0 helpful votes
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I normally order books through Amazon, but I saw some cheaper prices on this site and decided to give it a try. The ordering process was easy. I guess I will see how the shipping and delivery process is.

Date of experience: January 19, 2017
Tennessee
2 reviews
1 helpful vote
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Having the ISBN number makes it precise and friendly to insure an accurate order experience. They gave the timeliness of the produce at the price. They were willing to hold my order for a limited amount of time while I was in the decision process.

Date of experience: March 1, 2017
Maine
1 review
0 helpful votes
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First time
January 9, 2018

I paid over $500 on textbooks for this last semester and was not going to do it again. I'm glad I found this site! I saved $70 on renting through here vs buying this book through school. Thanks ValoreBooks.

Date of experience: January 8, 2018
Arizona
1 review
7 helpful votes
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Extremely frustrating
January 9, 2017

I decided to buy a book from you guys, but once I reached the checkout page, the text boxes for "City", "Zip Code", and "State" were all disabled from the start without any explanation whatsoever. I tried filling out all the other boxes with the correct information and nothing changed. I tried continuing, but you had the gall to tell me that the fields you wouldn't let me fill out were required to move on. After trying everything I could think of, I went into inspect element and manually removed the disabled="disabled" attribute from each of the boxes, filled them in and was successful in placing my order. I don't know why the hell I was made to do such a thing and frankly I don't care anymore. I won't be using this site again.

Date of experience: January 9, 2017
Edmundo A. ValoreBooks Rep
over a year old

Thanks for your feedback! Our site is built to auto-verify your address for you. All you need to do is type until the drop-down menu pulls up your address and click. The system autofills the rest!

South Carolina
1 review
0 helpful votes
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Cheap books, fast
March 19, 2018

So happy to have found this website to help me get my books without breaking the bank. I am going back to college as a full time working adult and did not want to have to spend an arm and a leg to try and get my degree. I will definitely be using valorebooks again.

Date of experience: March 19, 2018
Florida
1 review
0 helpful votes
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My class is requiring me get a textbook, that purchased through my school's bookstore would cost me about $80, I found a rental on this website for half the price. I haven't received my book yet, but I'm hoping for the best.

Date of experience: May 14, 2018
Connecticut
1 review
0 helpful votes
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Easy
January 12, 2017

This process of finding books was easy and very simple to use. With me struggling to return back to school and a rough return. Finding books that are affordable puts a smile on my face and saves me great money. If they can match rentals of other companies I would purchase all my books here.

Date of experience: January 11, 2017
Missouri
1 review
0 helpful votes
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Amazing Saver!
January 17, 2017

Valor is by far the easiest and cheapest way for me to buy textbooks for college! Everything I needed was on this site, usually at half the price of my university's bookstore. This is the second semester I've purchased all of my books from Valor and I will continue to do so until I graduate.

Date of experience: January 17, 2017
Utah
1 review
0 helpful votes
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Review
June 30, 2018

Easy to find, cheap books! I am hoping that they ship quickly; other than that, I have been pleased. I found a book on this site to rent for 16$, when usually the price was 60$ to rent. So far, so good

Date of experience: June 30, 2018
Illinois
1 review
2 helpful votes
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Horrible Company
September 9, 2015

I paid expedited fees and they promised to have my book here between 2 to 5 business days. It's been 12 days still no books and nobody is responding to my communications. I cannot get a hold of a customer service rep.

Date of experience: September 9, 2015
Texas
1 review
1 helpful vote
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Woould not take my address
November 25, 2016

I ordered three books and it would not allow me to enter my home address. When I entered the street, several options popped up with my street name in different cities, but my street, in my city was not an option. I ended up having them shipped to my work address. I am not sure how the credit card went through, I had to use my work address as my billing address. The form will not just let you enter the city and zip code forms manually.

Date of experience: November 25, 2016
Edmundo A. ValoreBooks Rep
over a year old

Our apologies for the trouble with our site! The address recognition software run on the check out page sometimes requires that a full address be typed into the first line. I also suggest typing the address slowly to allow the system time to locate the address.

If you're still having trouble placing the order, please give us a call to have a representative place one for you manually.

Please call us at:

(888) 825-6731
Monday-Friday
9:00 AM – 5:00 PM CST

Massachusetts
1 review
2 helpful votes
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Awful Customer Service
September 9, 2015

I ordered a book for school via PayPal and when it didn't come in the 2-5 business day window, I contacted Valore. The woman I spoke to said she didn't handle that kind of issue, and would need to submit and email for the team that does handle it to contact me within 48 hours. I asked her for a phone number and she said they didn't have one... What kind of business doesn't have a telephone number? 48 hours went by, no one contacted me. About 4 days later, I received an email stating "We cannot find your order, please contact eBay". I didn't order it through eBay, just PayPal. Two days later the "closed the ticket" and I'm stuck paying $24 for a book that no one can find! I'm beyond furious and would like to warn others about this company. I wish I had seen all of these reviews PRIOR to wasting my money on this company.

Date of experience: September 9, 2015
California
1 review
0 helpful votes
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Great service
May 21, 2018

I have always been able to obtain the books i need in a timely fashion and for a great price! I've never had to spend more than $100 dollars on books that should very well equate to $400 or more. Thank you valore for lightening the financial burden of college!

Date of experience: May 21, 2018
California
1 review
2 helpful votes
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I have ask for reissuance of one check. And after thoroughly doing accounting I am missing 8 check payments. Not counting 2 which were one book short on each. Making them 93$ each and both orders are approved for the quotes. So are you trying to pull a fast one?

Date of experience: December 15, 2019
California
1 review
0 helpful votes
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I already completed school with my undergraduate just last year and now my little brother is going to school. I bought most of my books from this site just because there in my price range. I don't believe I've had any bad experience with the site, all my books came on time.

Date of experience: May 13, 2018
Dashawn R.
Colorado
1 review
0 helpful votes
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wow!
August 24, 2018

I love saving 89% on text books for school! I search the entire web for the best deal, and ValoreBooks was the best deal by far! I will definitely tell all my class mates about this site. Im sure the want to save just like i have!

Date of experience: August 23, 2018
Ohio
1 review
0 helpful votes
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Book finds for CHEAP
December 5, 2017

I was shocked at how cheap I found one of the textbooks I needed for my last quarter in college. The other two I needed were very similarly priced but were a tad more expensive than what I paid for them on Amazon. The cheaper book was a $30.00 savings including shipping.

Date of experience: December 4, 2017

Overview

ValoreBooks has a rating of 3.6 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

service
40
value
46
shipping
39
returns
24
quality
32