Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
My husband ordered the wrong size. Customer service was outstanding! They rushed his order and it was on our doorstep the day before the wedding! They made this happen. So happy!
Utsav is very professional and polite in dealing with customers. When Utsav couldn't deliver the exact shade of yellow I had ordered, I received an email inquiring whether I'd accept a different shade! They even sent me a special note along with the replacement (that I had approved) to give me a coupon for later use.
Be more specific on the material. At times the item we choose is slightly varies from the product we choose
Fast service.
Product is good n up to my liking.
Will continue my order with Utsav again n again
Thank you very much, absolutely gorgeous outfit, great shopping experience.
The order was perfect. Even though it took a little bit of time, the order came just like it was showing on the website. The fabric, size, color, and everything was very and as expected.
It was very straightforward and I got my order on time.
Excellent service and satisfied with the salwar suits.
Delivery happened within the timeline and was packaged well; I would have preferred a slightly richer material for the price; this looked like very synthetic.
Delayed dispatch of order which caused the items to be shipped later than scheduled.
Even tough website has the availability status of my purchased lahenga it was found that it's not actually there. I have to change that order and it's painful. Other wise later purchased lahenga is good.
Fast response to questions. Quick shipment & delivery. Quality for the price. Thanks!
Overall quality of the product, fitting everything is great and thanks for delivering the product as per my request...
Perfect simple red saree. It was exactly what I was looking for. I chose a different one previously that was out of stock and they sent me an email apologizing for that and sent me a link to similar items. I'm glad the other one was out of stock because I like this one more! Excellent customer service.
It was shipped on time, stitched perfectly & fitted well. Dress looks almost same as the picture. Overall very happy with the purchase.
Beautiful fabric, comfortable fit and good service
Fast delivery and nice design
Yet there were some loose threads that needs to be repaired
I had a good customer service experience through out the process. I just don't like their return policy …. Could improve on that department.
Great products. Very satisfactory experience when interacting with customer service. Would highly recommend.
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Westerns and Fashion Accessories curated from the farthest corners of India and exquisite craftsmanship. Be it an elaborate Banarasi or Kanjivaram Silk, a rich Bridal Zari and Resham work Lehenga, a party wear Anarkali or the most contemporary slit Salwar Kameez in Abaya style, you will find them here. Complete the look in Kundan Jewellery and embroidered Mojaris.
FOR MEN: From classic Nehru Jackets to hand embroidered Jodhpuris, a shift to an Indian persona is just a click away. Essentials like Kurta Pajamas, Pathani Suits and Juttis are available in myriad options.
FOR KIDS: The young charmers are always the first in our thoughts. Lehengas, Gowns and Salwar suits for girls and Kurta Pajamas or Angrakhas for boys are what we pride ourselves for.