Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
This outfit fitted me perfectly and it was just as pictured. Excellent service and fast delivery.
The size is perfect and it's look exactly as pictured on the website.
The outfit is very well made. Lovely spring flowers. Really is nice
I am very happy with my order, it is beautiful both for color and material. The fit is 100% accurate with was a pleasant surprise. Ordering online was not very intuitive, while it asked about my size before submitting the transaction, I received two emails asking about my size. I was concerned there was information missing despite multiple communications. And the delivery time was not entirely clear which is understandable given it involved international transit.
Lastly a bit unprofessional to subscribe my email to newsletter without asking me and very difficult process to unsubscribe.
Everything I ordered came in perfect condition. Perfect for the wedding I will be attending soon!
Thank you. I like everything. Very good quality of work, fabric, delivery. Dresses fit me very well like they are personally made for me.
Utsav fashion has the best most polite and courteous customer service of all the online Indian clothing websites. The Salwer Kameez I purchased is exactly as it is advertised. Very nice soft crepe material and beautiful print. My only concern is the Salwer online shows a style with handkerchief hem. They failed to create this style. The Salwer they sent me is a loose V shape palazzo pant. It is not a flattering look at all.
I did not have any problem with check-out system. However, I recommend that it should have option to pay by any credit card. Anyway, my overall experience is EXCELLENT. I'm a decade old customer of Utsav Fashion and I love it.
It was easy to shop and prompt delivery. I received the product exactly as the picture online. I liked the Saree very much. It's beautiful.
The saree and cord set is of nice material and great design. However the blouse stitched seems to be too short, it needs more body length
Have ordered from other websites based in India before, and they handled the customs fees, so I never had to pay any additional charges. However, with this order, I had to pay both customs fees and FedEx Clearance Service Fees. Because of this, I don't think I will be ordering from Utsav again. Thank you.
The site was easy to navigate and the saree came as beautiful as it was shown on the website. Had many compliments which made me very happy with the purchase.
The service was good & personable. Shipping was very quick & I got my order within a couple weeks.
One Saree ( blue) is good as I expected but golden Saree does not look good at all, totally different as shown in picture
SPTA******* - received product is nothing like the picture shown
Also some of the sizes supplied are saying the size ordered but are small make or something
Not happy at all
Though overall customer service was efficient and quick to respond, I can't say the same for the product received. I submitted my measurement for slim shoulder sleeve (the sleeveless sleeve's width) but received the normal width for the sleeveless sleeve instead. The broad sleeve width not only makes the armhole tighter and uncomfortable, but it also ruins the whole overall look as it looks nothing like the picture - I have to send it for alteration in my country which cost me extra time and money. The saree in the picture looks regal but the one I received looks coarse and not as fluid as pictured.
A bit confusing when it comes to checkout as it caused me some panic when I keep getting redirected to 'paypal' page when I select to pay with credit card. Only after chatting on live chat with your agent did she clarify that I have to pay with my credit card through PayPal.
Beautiful saree- exceeded my expectations!
Lovely color and material.
Easy to shop, good quality and lots of options to choose from.
Easy to buy online and the clothes were very good quality. I would buy from here again.
I am very happy with my purchase and your product is very nice.
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Westerns and Fashion Accessories curated from the farthest corners of India and exquisite craftsmanship. Be it an elaborate Banarasi or Kanjivaram Silk, a rich Bridal Zari and Resham work Lehenga, a party wear Anarkali or the most contemporary slit Salwar Kameez in Abaya style, you will find them here. Complete the look in Kundan Jewellery and embroidered Mojaris.
FOR MEN: From classic Nehru Jackets to hand embroidered Jodhpuris, a shift to an Indian persona is just a click away. Essentials like Kurta Pajamas, Pathani Suits and Juttis are available in myriad options.
FOR KIDS: The young charmers are always the first in our thoughts. Lehengas, Gowns and Salwar suits for girls and Kurta Pajamas or Angrakhas for boys are what we pride ourselves for.