US Postal Service

I order from Amazon prime and supposed to get my package in 2 days. Amazon shipped on time. USPS is most of the time late.

I ordered some items and usps tracking said it was delivered but lied. I never received the packages. They are the worst.

Pls usps update your website, you can never get what you need to do because the software is so old im trying to take a test and i cant even get to it or anything.FIX YOUR SITE for careers

The customer service is very bad, the answering machine can't put you through to an agent to resolve the problem,USPS needs to have competent people, not machines.!

I payed a USPS overnight service, and is about to complete 4 days without arriving to the city. Terrible service.

I bought a 3ds and it didn't work, so I sent it back, the USPS, lost my package and would Not pay the full amount,so now I have to pay the balance of $51.39. Not cool USPS.

My stuff is always late or damaged usps had used covid as a excuse for to long im so tired of everything being damaged.

Althou the tracking information said delivered, nothing arrived to my mailbox. Nobody knew were my package was

From the bottom of my heart i want to thank you for the excellent customer service to Tuan Ha in burbank location! God bless!

Nobody can answer answer any questions or deliver a package. Sent back...why usps...ohh we can't help you. This is why USPS is failing.

This carrier leaves a note in my mailbox saying that they couldn't reach me.
The fact is they never tried.
I was home waiting.

MY PACKAGE HAS THE RIGHT ADDRESS ON IT BUT THEIR SORTING SENT IT TO THE WRONG POST OFFICE INSTED OF THEM SENDING IT TO THE RIGHT POST OFFICE THEY RETURNED IT TO SENDER NOW MY PACKAGE WILL NOT MAKE IT HERE FOR CHRISTMAS ISNT IT FUNNY HOW THEY NEVER HAVE A PROBLEM WHEN THEY DELIVER BILLS THE PEOPLE THAT WORK THEIR ARE THE DUMBEST PEOPLE I HAVE EVER MET I DONT I APPLIED FOR A POSTAL JOB ONCE AND DID NOT GET HIRED THEY SAID I WAS TO INTELLEGENT I HAD COMMON SENSE

Everyone is blaming Covid for deliveries late or not reaching destination. For months I've had late deliveries to my customers. I've reimbursed them for their shipping fees. My business is losing money from the USPS's incompetence. The USPS has always been less than efficient. I pay for priority shipping, it does not get there. My customers have had to drive to pick up their packages after they paid for shipping for it to come to their door. I keep getting updates on a customers package. It was supposed to arrive LATE on the 19th. No show. Msg that it was going to be delivered LATE on the 20th, not delivered. It is now the 23rd of Jan. And they are still sending messages that it will be delivered late on the 21st. I will never use the post offices services again. I paid $2.00 more and FedEx delivered the next day, not three days like I paid for with the USPS, which still has not arrived at its destination. Paid and shipped package on Jan. 14 at 9:40 in the morning. I was told three days it would arrive at my customers door. The USPS is horrible. I just received a Christmas card post marked 12/26/2020. I received it 1/22/2021. Their service is terrible. UPS is great as is FedEx. They now have all my business. Do not waste money at the post office. Charge you just as much as FedEx and UPS and no where near as efficient as the other two carriers. They should close the post offices. They are useless.

I mailed and envelope by priority mail on Tuesday, July 21,2020 form Fort Lauderdale, FL. The destination is New York, NY. It is supposed to take three days normally, but I was told that due to the covid-19 virus is could be longer. So the estimated delivery time was Saturday, July 25,2020. Ok, that is understandable.
On Saturday morning I checked the delivery status online and then on the phone.
The status is that it is out for delivery IN WEST PALM BEACH, FL. The New York Zip Code is 100xx, the West Palm Beach Zip Code is 334xx. The mail went around in south Florida until it reached West Palm Beach, out for delivery, and no one noticed up to now.
That is beyond incompetence, there is no word really to describe this. No wonder they are losing to the competition. The employees do not seem to realize that good and accurate service keeps loyal customers.
This is not the first problem I had like that.
Customers have to turn to FedEx, UPS, and others so the Post Office lose income and then they want to be bailed out by the government. Let them earn their income by providing good and reliable service, otherwise let them fail. (Hint, hint, get rid of bad performers).

This is one of the worst delivery places I've ever worked with. I'm 17 all of my money is online and I shop a lot so I know shipping company's most shipping company's would email and make sure you've gotten your package if you want to right a review and if your satisfied this company is so bad I can't even get in touch with a customer service representative because every time I cal they say I'm calling during unusual store hours and that their closed they have told me this Monday through Friday today I got a email saying that my package will be delivered on the 24th. When I first ordered the package they said the 14th, then the 19th and now it's the 24th this was so unbelievably unprofessional I wasn't even mad because I should've expected it from y'all I'm leaving this review to let y'all know y'all need to get y'all stuff together because so far out of all the shipment company's you guys are under the worst one and if I could rate y'all in a different way I would poop in a box and send it to y'all because that's how bad y'all service is and that's under exaggerating. That package would probably be delayed three four times as well this pitiful y'all need to get it together

In February 2021, I paid for a letter to be delivered certified with a return receipt/ registered mail $7.00. It was never delivered and showed as never being delivered in the same area. I am still trying to get my refund 5 months later. I am told there is no refund on certified mail even if it was not ever delivered and they see it was not delivered. So, they have failed to provide the service that I paid for and have not only stolen my letter, but they have also stolen my money. I will get my refund! I waited for my green card as proof of delivery. Never received it. Went in to check April 15,2021. Was told it was never delivered and was till in Miami. Received tracking paper. Went back May 12,2021 spoke to manager Jean, was told it never left Miami, asked for a few days while he put in a request to Miami facility. Went back in June and was told not only had it still not left Miami but that the manager (Jean) was transferred and I need to contact him. I am told by a postal worker that the rules of responsibility have changed, and the carriers are no longer responsible for their mail including dumping it into containers when not delivered. Our mail delivered at work is wrong every single day. The carrier before him did it right. Our carrier is on his phone every time he delivers to us. Has always kept his mask hanging by one ear or not at all through the lockdown. He never removes the green tracking card that is supposed to be returned to the customer. He never goes through his mail and sorts it. He is lazy. Only old school mail carriers have the right training and ethics. Since 2020 the mail system has been awful. It just suits the times. Poor performance, higher prices. So many letters have never made it to their destination as experienced at our office. Letters that have taken three weeks or more or never get to their destination. Whoever is in charge needs to be fired. The incumbent is incompetent. It's time for a new company to come in, start a new delivery company, and get rid of the USPS.