US Global Tech has a rating of 3.9 stars from 2,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.
Christine was very clear abut the issues with my laptop. Was surprised that the software I purchased did not cover the issues I had and that I had to spend another ~$100 to get it fixed. Hopefully we won't have to do a major overhaul again.
I was very pleased with the way Therese, Rem and Mary Anne worked with me to clean my computer and get it as well as my printer working properly again. I appreciate the commitment and dedication as well as the wonderful attitudes with which they worked.
I was very lucky to be connected with Mary@ ex.2087. This young lady worked for almost 8 hours to put me back in business with my computer. I will be forever thankful that I was connected with her to service my computer. I thank her endlessly.
I was having issues with malicious malware overtaking my computer along with pop-up ads. I connected with the WebRoot service and everything was taken care of in a short period of time. Thanks so much!
Very pleasant experience with Dan and Mary who were very helpful, polite, courteous and friendly. Hopefully I wont have problems with my printer and computer too soon. I appreciate their help in fixing the problems with my printer and computer. Thank you.
JC tech was very helpful in taking care of my computer needs. I was very impressed with this young gentleman. Made a very good impression and will use again. I had a very good day because of JC. Thans again.
All seems fine to me. PC is working very well and I am satisfied with what was done. The fellow speaking to me was very nice and I did my best.
I worked with Melanie and Dan today. They were both very helpful. I had renewed my Norton subscription last week, however, I didn't realize the email address was still in my father's name. He passed away and I no longer have access to his email, so I was unable to retrieve the confirmation email to start the new subscription. They were able to help me transfer the account to my name and my email and clean up my computer and install the new subscription. They were both very helpful and very patient.
Eric Cillan had helped me a lot regarding my problems with my computer. He did a great in being so patient, as I told him I so dumb in new tech., I am a young 82 yrs today. He is a great asset in your co. Thank you, Eric. Take care and be safe.
This has been a welcome addition to my tasks of today. I needed to have this computer serviced for several reasons, and this seems to be my savior. I am very happy to know that many things that have bugged me are now cleaned up and I look forward to having this service available at my fingertips. Your personnel have been very knowledgeable, courteous and helpful.
The USGlobal team were excellent. The guidance from start to finish was clear and easy to follow. Techs Ram and Mary Ann were always polite and patient with me. I would recommend this company to everyone I know that would have a computer problem.
I was disappointed because we try to call several time and left our name and phone number but no return call.
But Today all went well and the lady that answer Elizabeth she was nice and in a couple of minutes I Was with a technician and connected his name was Rod very nice patient and efficient.
Thant you we are satisfied with you and a job well done.
The technician was very nice and very knowledgeable. My computer was fixed in less than 3 hours and the tech that called back was also very courteous and helped me. I was very satisfied with this experience.
I made a big mistake in trying to set up my new laptop, resulting in a need for a massive clean up. There was a little misunderstanding in the beginning about the cost, that was resolved with generously by USG. There have been many instances of USG resolving problems, mostly of my own creation. I can't think of a better service. It is great to know that there is a reliable service to bailout someone like me. Technicians are smart, efficient and ethical.
My experience with US Global Tech was exceptional with respect to their patience, attention, and response to my questions. I strongly recommend them for software purchases.
Their organization is phenominal.
BILL
I was highly satisfied with the assistance provided. Melanie Greene, our technician, was very attentive, listened to my needs, courteous, and very knowledgeable. I am very satisfied with your company.
I was having difficulties that appeared to be due to malware. I went to find my malware software and found I had accidentally removed it. Your technician helped me to load the soft ware and then cleaned the malware programs that had infected my machine. It took some time and I believe the tech was very through and did a complete job. I plan to have your techs work on my wife's computer at a later date.
I think that the computer fixed. I have done checking on it and check on the website no more pop ups
Thanks for the great help you gave me. My services work well again. I appreciate all you did to help me.
I really enjoyed working with your tech, She was very knowledgeable and easy to work with. She explained everything she was going to do or did already. I need a second computer worked on and she was going to put a call back for someone to call me today. I asked her if she would work with me on it and she called me when she got in and has done a tremendous job with it, it was a real mess.