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US Global Tech

Overview

US Global Tech has a rating of 3.9 stars from 2,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
10
value
10
shipping
6
returns
5
quality
9
How would you rate US Global Tech?
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Robert Y.
10 reviews
0 helpful votes
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Christine was very clear abut the issues with my laptop. Was surprised that the software I purchased did not cover the issues I had and that I had to spend another ~$100 to get it fixed. Hopefully we won't have to do a major overhaul again.

Date of experience: February 7, 2019
Linda J.
11 reviews
0 helpful votes
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I was very pleased with the way Therese, Rem and Mary Anne worked with me to clean my computer and get it as well as my printer working properly again. I appreciate the commitment and dedication as well as the wonderful attitudes with which they worked.

Date of experience: September 2, 2019
Rose H.
1 review
0 helpful votes
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I was very lucky to be connected with Mary@ ex.2087. This young lady worked for almost 8 hours to put me back in business with my computer. I will be forever thankful that I was connected with her to service my computer. I thank her endlessly.

Date of experience: October 27, 2017
Linda I.
18 reviews
0 helpful votes
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I was having issues with malicious malware overtaking my computer along with pop-up ads. I connected with the WebRoot service and everything was taken care of in a short period of time. Thanks so much!

Date of experience: May 25, 2017
Terry A.
18 reviews
0 helpful votes
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Very pleasant experience with Dan and Mary who were very helpful, polite, courteous and friendly. Hopefully I wont have problems with my printer and computer too soon. I appreciate their help in fixing the problems with my printer and computer. Thank you.

Date of experience: September 26, 2017
Ruth M.
15 reviews
0 helpful votes
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JC tech was very helpful in taking care of my computer needs. I was very impressed with this young gentleman. Made a very good impression and will use again. I had a very good day because of JC. Thans again.

Date of experience: July 5, 2018
North Carolina
1 review
0 helpful votes
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All seems fine to me. PC is working very well and I am satisfied with what was done. The fellow speaking to me was very nice and I did my best.

Date of experience: September 11, 2019
Kimberly G.
1 review
0 helpful votes
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I worked with Melanie and Dan today
September 25, 2016

I worked with Melanie and Dan today. They were both very helpful. I had renewed my Norton subscription last week, however, I didn't realize the email address was still in my father's name. He passed away and I no longer have access to his email, so I was unable to retrieve the confirmation email to start the new subscription. They were able to help me transfer the account to my name and my email and clean up my computer and install the new subscription. They were both very helpful and very patient.

Date of experience: September 25, 2016
Emiliana C.
1 review
0 helpful votes
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Eric Cillan had helped me a lot regarding my problems with my computer. He did a great in being so patient, as I told him I so dumb in new tech., I am a young 82 yrs today. He is a great asset in your co. Thank you, Eric. Take care and be safe.

Date of experience: June 30, 2020
Elsie Z.
1 review
0 helpful votes
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This has been a welcome addition to my tasks of today. I needed to have this computer serviced for several reasons, and this seems to be my savior. I am very happy to know that many things that have bugged me are now cleaned up and I look forward to having this service available at my fingertips. Your personnel have been very knowledgeable, courteous and helpful.

Date of experience: February 2, 2017
Brenda M.
12 reviews
0 helpful votes
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The USGlobal team were excellent
March 24, 2019

The USGlobal team were excellent. The guidance from start to finish was clear and easy to follow. Techs Ram and Mary Ann were always polite and patient with me. I would recommend this company to everyone I know that would have a computer problem.

Date of experience: March 24, 2019
Ronald B.
19 reviews
0 helpful votes
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I was disappointed because we try to call several time and left our name and phone number but no return call.
But Today all went well and the lady that answer Elizabeth she was nice and in a couple of minutes I Was with a technician and connected his name was Rod very nice patient and efficient.

Thant you we are satisfied with you and a job well done.

Date of experience: July 2, 2019
JO C.
1 review
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The technician was very nice and very knowledgeable. My computer was fixed in less than 3 hours and the tech that called back was also very courteous and helped me. I was very satisfied with this experience.

Date of experience: April 28, 2017
Gary N.
17 reviews
0 helpful votes
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I made a big mistake in trying to set up my new laptop, resulting in a need for a massive clean up. There was a little misunderstanding in the beginning about the cost, that was resolved with generously by USG. There have been many instances of USG resolving problems, mostly of my own creation. I can't think of a better service. It is great to know that there is a reliable service to bailout someone like me. Technicians are smart, efficient and ethical.

Date of experience: December 8, 2018
rinne w.
1 review
0 helpful votes
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My experience with US Global Tech was exceptional with respect to their patience, attention, and response to my questions. I strongly recommend them for software purchases.

Their organization is phenominal.

BILL

Date of experience: September 26, 2018
Trudy X.
1 review
0 helpful votes
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I was highly satisfied with the assistance provided
September 25, 2018

I was highly satisfied with the assistance provided. Melanie Greene, our technician, was very attentive, listened to my needs, courteous, and very knowledgeable. I am very satisfied with your company.

Date of experience: September 25, 2018
Lawrence X.
17 reviews
0 helpful votes
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I was having difficulties that appeared to be due to malware. I went to find my malware software and found I had accidentally removed it. Your technician helped me to load the soft ware and then cleaned the malware programs that had infected my machine. It took some time and I believe the tech was very through and did a complete job. I plan to have your techs work on my wife's computer at a later date.

Date of experience: July 2, 2019
California
1 review
1 helpful vote
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Fix
May 8, 2017

I think that the computer fixed. I have done checking on it and check on the website no more pop ups

Date of experience: May 7, 2017
Kansas
1 review
0 helpful votes
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Awesome help!
June 1, 2017

Thanks for the great help you gave me. My services work well again. I appreciate all you did to help me.

Date of experience: June 1, 2017
Clara B.
1 review
0 helpful votes
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I really enjoyed working with your tech, She was very knowledgeable and easy to work with. She explained everything she was going to do or did already. I need a second computer worked on and she was going to put a call back for someone to call me today. I asked her if she would work with me on it and she called me when she got in and has done a tremendous job with it, it was a real mess.

Date of experience: October 24, 2016