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US Global Tech

Overview

US Global Tech has a rating of 3.9 stars from 2,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
10
value
10
shipping
6
returns
5
quality
9
How would you rate US Global Tech?
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Missouri
1 review
0 helpful votes
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Support Perfection
May 25, 2022

I am a senior citizen and was struggling to clean my computer in order to do some software and map downloads. The US Global technical representative was persistent in cleaning my computer and literally
Spent hours at this task. I have not requested any further service but the initial service I received was excellent.

Date of experience: May 24, 2022
Indiana
1 review
3 helpful votes
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Excellent Workmanship!
February 9, 2023

It took 2 days, but Joseph has been an excellent technician. He worked tirelessly to solve some thorny proplems and ended up giving me great confidence in my computer again which was plagued with viiruses and was unable to communicate with my printer. Joseph solved these problems and installed Norton Antivirus & Protection which is what I needed. I am grateful for his knowledge and skill in giving me back my computer as it should be. I highly recommend him.

Date of experience: February 9, 2023
Nevada
1 review
0 helpful votes
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Very Satisfied
March 30, 2023

Dan Robert, very professional and very exact. I enjoyed his feedback and the information that he gave me and he gave me great comfort to see that my machine is working fine appreciate all the help very professional and everything you did. Thank you.

Date of experience: March 29, 2023
Texas
1 review
0 helpful votes
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I would like to recognize and provide appropriate feedback to Dan and Ray, computer advisors at USGlobal Tech. These gentlemen were extremely proficient in cleaning my computers and facilitating the application of the Kaspersky software. I am not computer savvy and found this opportunity certainly cost effective and reduced my anxiety regarding any corruption of my computers. Besides their patience both Dan and Ray were very polite and professional. I will utilize the services of USGlobal Tech with any future technical issues with my computers. Thank you,

Owen B. Ellington, MD, JD

Date of experience: August 21, 2020
Washington
3 reviews
0 helpful votes
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I wanna say that Dan was thoroughly professional, knowledgeable, capable of all the help I required and excellent in every way. I enjoyed working, meeting and getting help from him, and I can recommend US Global Tech company for everyone.

Date of experience: January 8, 2022
Florida
1 review
0 helpful votes
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Good job
January 22, 2017

Good tech service, Highly recommend. They fix my issue very fast. Their calm temperament, detailed instructions, efficiency and professionalism in cleaning up the pc. Has truly been worth the investment

Date of experience: January 22, 2017
Connecticut
1 review
0 helpful votes
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Wow... US Global Tech totally fixed my computer issues. They did it quickly and even followed up to make sure all was working properly. I would totally recommend this comp to others. Dan was great to work with throughout the process.

Date of experience: May 27, 2017
West Virginia
1 review
1 helpful vote
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Computer repair
March 2, 2018

In the past the spoken language has been a problem and source of frustration. Having someone who spoke perfect English was wonderful. She did a great job. I am glad I signed up for a year of tech support with US Global Tech. My computer, desk top now operates like when it was new.

Date of experience: March 2, 2018
Florida
1 review
0 helpful votes
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I have been using US Global Tech for several years now and they are always there and seem to be able to handle 99.9% of all problems. The only things they can't do is fix a hardware problem.

They are reliable, friendly and patient.

Date of experience: May 4, 2019
Kentucky
1 review
0 helpful votes
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Great fast easy process
November 12, 2017

Very supportive staff, overall made this experience very smooth, had some issues related to multi viruses on my laptop, but global tech staff made it as easy a process as possible. Very thankful for the expert advise. Thank you

Date of experience: November 11, 2017
New York
1 review
0 helpful votes
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Excellent service
September 29, 2017

JC the tech was very helpful. He answered all my questions fixed all issues and followed up the next day to make sure my PC was running correctly. One of the best experiences I have had with a tech company.

Date of experience: September 29, 2017
Florida
2 reviews
2 helpful votes
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Excellent
November 27, 2017

The woman I spoke to was caring to my needs, went over every thing not only that took me to another department where they too helped me with something else. I highly recommend them.
Sincerely
Annette spadaro

Date of experience: November 26, 2017
California
1 review
0 helpful votes
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My computer is several years old and never had been serviced or had anyone go through it and take out the junk. Dan spent over two hours working on the computer getting the excess files out and installing a new copy of MacAfee for me. He was patient and hard working and answered all of my question. On a 5 star scale I would give him 6 stars.

Date of experience: April 25, 2017
Georgia
1 review
0 helpful votes
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A happy Customer
May 1, 2017

We just finished a complete cleanup of my computer, and it is running smoothly. I have not been able to enjoy my games sessions on the computer for a long period of time, due to pop ups and etc. I thank Global Tech has done a great job getting myself back to Using speed. I would not hesitate to callo on them again. A.M. W.

Date of experience: May 1, 2017
Texas
1 review
0 helpful votes
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I will certainly speak positively of it any chance I get. I did not know the service is available and am very glad that Sarah told me about it when I called in with another issue. I do not know how to maintain the background stuff in the computer so I am very glad to have some professional help to keep my computer running well.

Date of experience: November 2, 2019
New Jersey
1 review
0 helpful votes
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Thank for the great job working on my computer. I was having problems with my computer shutting down, being slow and generally having a difficult time entering anything any more. The techitian was very thorough in correcting my problem. I am extremely pleased and would recommend their service to anyone.

Date of experience: May 12, 2018
Canada
1 review
0 helpful votes
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Tech
October 27, 2019

I am happy with the service provided. Very helpful. They provided a temp app to stop viruses until McFee can be installed later. The tech person was helpful and friendly walking me through each step and explaining why and what he was doing.

Date of experience: October 27, 2019
North Carolina
1 review
1 helpful vote
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Sarah quickly ID the situation and clearly defined the problem and her plan to resolve. One trail then another lead quickly to everything -printer, computer, AND scanner back up and running. I received a full checkup and maintenance and do believe the value and time spent was worthy. Highly recommend this service and do wish we could adopt SARAH and have her come live with us!

Date of experience: January 26, 2020
North Carolina
1 review
0 helpful votes
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Support
February 2, 2017

When I called the tech person listen to my problem. He was able to fix it temporary but since my computer needed more work. I was getting everything in German and not English it was very confusing to me. When i was on the phone they told me what they had to do and would get back to me in a couple of hours. The call came in as promise and it now my seems to be working just fine. They were helpful and polite throughout the whole process. I just want to say thank you for the excellent job that was done for me and my computer

Date of experience: February 2, 2017
Ohio
2 reviews
0 helpful votes
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Great Service
August 30, 2022

Dan is wonderful. He cleaned my computer and was thorough at it. I am a mum of three so at times my kids spill over dirt on my computer. Dan made sure that he left everything clean just a promised.

Date of experience: August 30, 2022