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US Global Tech

Overview

US Global Tech has a rating of 3.9 stars from 2,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
10
value
10
shipping
6
returns
5
quality
9
How would you rate US Global Tech?
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Massachusetts
1 review
0 helpful votes
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The agent (Zarina) did a wonderful job! She worked very hard and I can call for her help anytime! She went out of her way go get my computer fixed! A great job!

Date of experience: November 29, 2017
Texas
1 review
0 helpful votes
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AMAZING
January 23, 2020

I AM NOT COMPUTER SAVVY AND AT 85 YRS OF AGE, I DON'T WANT TO BE. I'VE BEEN DEBUGGED SINCE I RETIRED AT 67. MY BRAIN HAS BEEN AT REST, BUT I STILL FIND IT AMAZING AND WATCHING AND NOT KNOWING A PERSON WORK SO FAST IN CLEANING OUT THE KINKS BUILT UP IN A COMPUTER. US GLOBAL'S TECH WAS EXCELLENT IN GETTING ME UP TO SPEED. THANK YOU, TECH, FOR MAKING MY DAY TODAY! ANN A

Date of experience: January 23, 2020
Florida
1 review
0 helpful votes
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Alex was patient, professional, helpful and did an excellent job. I am very satisfied and will recommend the assistance of US Global Tech to others. I look forward to the ongoing support.

Date of experience: May 23, 2017
Ohio
1 review
0 helpful votes
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I accidentally clicked this company's website. I was trying to contact the Symantec help desk, but since the tech was very helpful, I went ahead and engaged their one time service. Of course they found and repaired other issues with the computer.
They were also partially able to repair the Symantec issue, but after i hung up and tried to open my account I could not connect to the Symantec server. They tried to repair the connection but were unsuccessful. This fiasco turned to be a half-baked service. I demanded a refund, but has not seen any to date. Filed a dispute with my bank.

I WOULD NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY!

Date of experience: May 30, 2018
Tennessee
1 review
0 helpful votes
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Absolute Perfection In An IT Service!
January 25, 2017

I Have Had All Of The Online Tech Services That Any Common User Is Familiar With. This Service Beats Every One Hands Down! I Have Never Had A Problem Getting In Touch With A Superb, Professional Tech 24/7! This Company Is Professionalism At It's Core In IT Service!

Date of experience: January 25, 2017
Nevada
1 review
1 helpful vote
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US GLOBAL TECH - Armel
February 9, 2023

The service I recieved from Armel was Excellent. He did a good job on follow up. He was punctual and helpful in many ways.

Date of experience: February 8, 2023
Florida
1 review
0 helpful votes
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The best tech support
February 15, 2023

Marc is an exeptionally patient and profesional tech advisor. He took care of me and saved my day. I could not have done this without his help!

Date of experience: February 13, 2023
Alabama
1 review
0 helpful votes
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I was very satisfied with their works. They are very friendly and have demonstrated the capacity to successfully carry out their responsibilities of their most complex and demanding nature.

Date of experience: September 14, 2019
Illinois
1 review
0 helpful votes
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Printer cannot connect to the server
January 24, 2017

I Called in because i am having issues with my printer, it's saying it cannot connect to the server. The printer is now working and i was able to print from my email. Thanks for the help again

Date of experience: January 24, 2017
Pennsylvania
1 review
0 helpful votes
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US gloabla tech
July 15, 2022

Percy, Is wonderful! Percy fixed everything and heis so kind!
Us Global Tech is the best they always fix my computer! Thank You!

Date of experience: July 14, 2022
Louisiana
1 review
0 helpful votes
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Awesome Technicians
April 26, 2017

I called and with in an 1 1/2 hrs everything was complete and repaired. I was asked to check out my computer and everything looked good. Thank you US Global Tech

Date of experience: April 25, 2017
Wisconsin
1 review
1 helpful vote
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Great Job!
August 28, 2017

Apparently a difficult problem but Dan and his partner worked very hard to fix the problem. Dan followed up and had to do more work, but it was finally fixed

Date of experience: August 28, 2017
South Dakota
1 review
0 helpful votes
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Issue Resolved
August 25, 2018

Cess, Printer issue started the issue. After being in contact with IT the process started and was completed to my satisfaction. No longer have pops ups and the printer is working again.

Date of experience: August 25, 2018
Utah
1 review
0 helpful votes
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I am pleased that this was done so fast! I am old and found that your people were very patient with me and were willing to give me the help and answers I needed. Thank You!

Date of experience: August 13, 2020
Texas
1 review
0 helpful votes
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Happy Customer
September 7, 2019

Patient, experienced, customer oriented, thorough, great followup. My computer appears to be working faster and my technical issues appear to be fixed.

Date of experience: September 7, 2019
Florida
1 review
0 helpful votes
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Review
June 17, 2018

Cess -Very helpful. Fixed problems. Very polite and called back to check on their work and if my problems were solved which was very nice and unexpected. Thanks

Date of experience: June 16, 2018
Louisiana
1 review
0 helpful votes
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Cleaning hope's computer
January 26, 2017

I think they fixed everything. I hope so. I
I do not like worrying about my computer.
It is nice to know that it is cleaned by your tech
Very nice and helpful young man, Gerald

Date of experience: January 26, 2017
Arizona
1 review
0 helpful votes
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Tech support
January 23, 2017

The Tech support was great and very supportive to all my questions. Thanks for a great job. Will recommend to my friends and relatives, for any tech issue. Good work

Date of experience: January 23, 2017
Minnesota
1 review
0 helpful votes
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Happy customer
September 11, 2019

Very interesting for an 83 year old. Helpful Sarah was very patient and I appreciated her help. It took a lot longer than I anticipated but Sarah was very helpful.,

Date of experience: September 11, 2019
Florida
1 review
0 helpful votes
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Dan worked with me, and had a lot of patience with me. Dan did an excellent job of explaining to me, what to do. I am very happy with your work and talking with a person like Dan
Order #*******295

Date of experience: May 7, 2020