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US Global Tech

Overview

US Global Tech has a rating of 3.9 stars from 2,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
10
value
10
shipping
6
returns
5
quality
9
How would you rate US Global Tech?
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California
1 review
0 helpful votes
Follow Elaine A.
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Cess has been very professional and knowledgeable in helping me to solve my problem with my computer and very patient. Her follow-up with me was remarkable.

Date of experience: January 3, 2020
Rhode Island
1 review
0 helpful votes
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Very satisfied
February 14, 2023

Very easy to talk to Raj, very helpful in my problems, he help me fix my problems on my computer also with the printer and iphone

Date of experience: February 14, 2023
South Carolina
1 review
0 helpful votes
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My tech
October 11, 2019

My tech was professional and very kind to me and got my computer camera fixed. I had trouble getting the live video to work due to camera not working and the tech fixed the problem.

Date of experience: October 11, 2019
New York
1 review
0 helpful votes
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Great tech
July 31, 2017

So happy with the service, CHarlie help me through out the process with my aol mail. Even Cess help me as well. Will recommend the service to my friend

Date of experience: July 31, 2017
Florida
1 review
0 helpful votes
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Excellent service, and very good job with the service it continues to provide. The follow up service is unbelievable. To be in such good hands is very appreciated.

Date of experience: October 7, 2019
Massachusetts
1 review
0 helpful votes
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Great tech
July 1, 2022

I wnt to thank Cha lie for all her har d work to hep someone out who can't help themselves. She is the best. I thank her with all my heart rt. Leel

Date of experience: June 30, 2022
Arizona
1 review
0 helpful votes
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You are a great help.
February 11, 2020

You are a great help to an unknowledgeable 82 year old. I would recommend, Sarah, to anybody that I know that needs help with any problem with computer.

Date of experience: February 11, 2020
New York
2 reviews
0 helpful votes
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Technician Jason was friendly, knowledgeable, professional and an asset to me and certainly to USGLOBAL. Thank you USGLOBAL for having Jason represent your company and thank you Jason for helping me very much.

Date of experience: June 4, 2020
Kentucky
1 review
0 helpful votes
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SCAM COMPANY
August 13, 2018

I would give 0 stars if possible. Scammed me when I was trying to access my legit Norton account. Norton said not associated with them as they said they were. Have reported them to my local BBB and Florida BBB. Don't know who they messed with! DO NOT DO ANY BUSINESS WITH THEM OR GIVE THEM ANY ACCESS TO YOUR COMPUTER. IF YOU HAVE CHANGE ALL PASSWORDS AND GET A LEGIT COMPANY TO REMOVE THE HARMFUL DOWNLOADS PLACED ON COMPUTER.

Date of experience: August 13, 2018
Vermont
1 review
0 helpful votes
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Support
January 29, 2017

My experience with US Global Tech was easy. The techs were very nice. I feel a sigh of relief now that they fixed my PC!

Date of experience: January 29, 2017
Maryland
1 review
0 helpful votes
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Customer service
January 29, 2017

The representatives were very knowledgeable and helpful with my problem.
It took a lot less time to solve and repair than I had expected.

Date of experience: January 29, 2017
Virginia
1 review
0 helpful votes
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Too early to confirm just had it done and its 11:30 pm although the tech was very good and patient. She also displayed excellent customer service.

Date of experience: March 20, 2018
Pennsylvania
2 reviews
0 helpful votes
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INCREDIBLE!
My technician was Ryan. THERE IS NOT ENOUGH MONEY OR WORDS TO DESCRIBE WHAT HE DID FOR ME! In my eyes the impossible!

Date of experience: October 23, 2020
David I.
22 reviews
0 helpful votes
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Technicians cleaned up computer thoroughly and in a timely manner while walking me through protective measures they installed and which I can take in the future. Thank you for your kind, professional service.

Date of experience: July 24, 2018
Jackie T.
9 reviews
0 helpful votes
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Hello...
June 8, 2018

Hello...Dan was the very pleasant technician who rapidly solved my problem. This tech support is like having an online angel who flies through my problems and does so much good. Thank you Dan. Hugs, Jackie Craig

Date of experience: June 8, 2018
Christa I.
1 review
0 helpful votes
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I was given very prompt, courteous and professional assistance, which is greatly appreciated. It was a pleasure dealing with the technician, who answered all my questions. I highly recommend HP services. Thank you.

Date of experience: January 10, 2019
The b.
1 review
0 helpful votes
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There are con-men operating in this field
September 19, 2019

There are con-men operating in this field. I withstood 45 minutes of one an nearly an hour of another to be told they wanted $ 250.
Yours was fair price and I trust it h as produced promised results/cleaning/speed/etc.
I will indeed call if I have trouble and/or feel that the same clutter is happening all over again, not prevented Dan was especially persuasive in a low key, honest way.
I will hold you to your promise of much better operation.

David W Olson

Date of experience: September 19, 2019
David T.
14 reviews
0 helpful votes
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Very positive experience with your Global tech (Charlie), knowledgeable, friendly, and super willing to help talk me through the process. Highly recommend this service to anyone experiencing computer problems.

Date of experience: December 28, 2016
Tom E.
18 reviews
0 helpful votes
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As stated earlier, both Christine and Mary did great job on this Christmas day. Solved a myriad of problems this old man would never thought existed! Spent about 4 hours and were chipper the whole time.

Date of experience: December 25, 2018
Tom L.
18 reviews
0 helpful votes
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Very Satisfied...
September 3, 2018

Very Satisfied...the team spent over 8 hours ensuring the protection software was properly installed and all potential threats were removed from my son's laptop. I would recommend them to anyone looking for new protection software.

Date of experience: September 3, 2018