US Global Tech

My tech, Charlie, is great. This is the second time I've had a problem which Charlie remedied quickly, professionally and with kindness. That counts a lot for us older computer users who struggle with malware problems. Great Job!

My tech was awesome and was with me every step of the way. I can't believe she has so much patience with me. She fixed everything and then has called back twice to make sure everything is working correctly.

Very professional and service was quick. Everyone was very friendly. Every thing was resolved to my satisfaction and my computer seems to respond much better.
If you are like me and not to savvy with computers give global tech a call.

I will definitely promote this company on their expertise on resolving my issue. Thanks for extending your patience with me and how I deal with one of your representative she helps me rectifying the situation and how to address my norton and checking other issues of my PC.

After a 3 day delay, all problems were resolved and my computer is being protected in real time, which is a great comfort. Pop ups are no longer a problem.
Good results.

It was challenging and time consuming trying to get my computer issue resolved, however, the technician knowledge in remedying the problem was exceptional. Customer service made me feel valuable as a consumer. I appreciate that a lot.

It took 3:45 to complete cleanup and reinstall Norton. Watching the screen, each operation was far too long. The tech must have been working on several computer problems at the same time. I needed to stay around until completion.

Your representative who answered the phone was impatient. She seemed to be in hurry and at first did not want to take my correct phone number to have a technician call me. In fact, i'd say she was rude! Technician more helpful and patient. I DO NOT wish to continue being a U.S. Global Tech customer.

My primary computer bit the dust and I reactivated an older computer. I needed help getting it back online. It had several issues and needed Kaspersky installed on it. This was accomplished successfully with US Global's help.

I had problems printing pictures of my pet, that I had to ask the vet to put to sleep, because my dog was 14 and slowing dying.
That why the help I need was kind of urgent and requiring attention.
The tech who helped me was very professional, knowledgeable and courteous.

Working with Princess was very professional, courteous and productive in helping me renew my subscription and cleaning my pc from viruses among other things, she saw that I was getting pop-ups and she helped fixed that problem for which I really appreciated. Princess's overall demeanor was excellent in helping me with all my pc issues. I'm very fortunate to work with Princess, thanks to her for helping me.

Kristine was very helpful and patient. She walked me through the process needed to clear the junk from my computer. She also was very helpful with a non-technical issue with my printer. She stayed with me and kept me working for positive outcome

I worked with two great technicians. They installed first on my desk top and then my cell. Jason was fantastic. He worked through all the problems and issues with the phone. So many issues with the download and then the password.

Cess is professional, business like and knowledgeable. I'm just glad you for a year the future. Cess is professional, business like and knowledgeable. I'm just glad you for a year the future. Cess is professional, business like and knowledgeable. I'm just glad you for a year the future.

Cess Very helpful thru confusion. Resolved problem. Cess Very helpful thru confusion. Resolved problem.Cess Very helpful thru confusion. Resolved problem.Cess Very helpful thru confusion. Resolved problem.

The communication was a real pleasure for settling a complicated problem for me to solve. It overshadow the only english speaking tech, as I am french speaking trying to explain the problem. But I enjoyed the conversation as we succeeded understanding each other, with the great patience of Melany.

Great Job in removing the virus on the computer and taking care of the malware. I think the computer is working better and faster now. I will surely give you a call in the future if ever I need assistance in the future. Thanks for the help again

Cess, excellent. Looking forward for the full coverage and security of my computersCess, excellent. Looking forward for the full coverage and security of my computersCess, excellent. Looking forward for the full coverage and security of my computers