I experienced a delay with your bitcoin processor and I was been charged storage fees. When the issue with the bitcoin was resolved, I still had to request for the storage fee cancellation. Your shipment charges are a wee on the high side and I would expect quality follow through during my complaint challenges. P.S. I was asked to validate myself before delivery was conducted weeks after my complaint was resolved. I find that funny despite all the engagement I had with the support team, I would still be required to validate myself which was another delay to my delayed shipment.

Very nice support, really help support and I like that. I give 4 star because need more free storage days and maybe can add shipping partnership like dhl.

These guys have an excellent service. Package arrived very soon. The tracking alerts, package consolidation, web chat etc are all excellent add-ons to the fluid professionalism of this service. I am very impressed.

I thought that paying over 70$ cdn to receive one package from the US I wouldnt have been surprised with dutie fees. I have ordered things from the US before and havent had to pay duties. Not a fun surprise to have to pay almost 50$ cdn in duties. But otherwise the service provided exactly what it said, pictures of my items, updates, etc. Package received in great condition.

If your email address and/or Twitter account and/or Paypal login emails are different you are in for a lot of hassle.

I had been sending regular requests regarding shipments but no one from usendhome replied to my queries... I had to contact fedex 25 times and get the item collected from 1600kms away from my home... this has never happened with comgateway and they provide very prompt and quick service... total waste of my 150$ which I spent for shipment

The company is reliable. Fast order processing. Quick dispatch of goods to the buyer's address with tracking. Quick help by email despite the time difference. Parcels reach faster than from Europe and China. I recommend to all.

These guys are awful. Their security is extremely excessive. Here's some things you should know before dealing with them:

1. The name on your package should be the same as the name on your account. If it's not, you MUST add that name as an additional receiver (which REQUIRES that you upload two valid IDs.) You can't forward the package otherwise.
2. Your Paypal MUST be verified. If not, you will be forced to use your credit card.
3. The name on your Paypal MUST match the name on your account. (The name on your account apparently can't be changed.)
4. The email on your Paypal MUST match the email on your account. (The email on your account CAN be changed.)

Okay, now here's why these people are trash.
1. They lied about there not being a return shipping label inside my package.
2. I spent 2 weeks (32+ emails), contacting these people about my package as if it was some sort of hostage exchange.
3. Unhelpful and uncaring customer support.
4. There doesn't exist any Mike Wilson, the reviews that mention him are fake.
5. Short package holding time limit.
6. Weird US address: 2001 Beacon Street, STE XXX Unit XXXXX

TLDR; Avoid these people, there are too many better options. (i. E. BedaBox, USGoBuy, Reship.com, myMallBox, etc.)

EDIT: I registered my account under my current name. My Paypal is linked to my maiden name.
I addressed the package to a friend, and I didn't feel comfortable asking them for two forms of ID that I could upload to the Internet.

Recently there were some issues with address change, but their support was perfect, really happy with them.

Nov 2016: They are really helpful and professional, you do not believe that, but they follow up A to Z. Taking care of everything...
Thank you usendhome...

I ordered a small 50$ item from Amazon (Steam Link), which Amazon would not ship to my home country (Norway). USendHome got it to me with a minimum of fuss (I received an email alert and had to log in and press one button on their website) at an acceptable price (50$ for overseas shipping) in an acceptable timeframe (a week).

Super fast customer support, most affordable rates in the industry + brilliant control panel to manage your incoming packages and seamless checkout process.

You can't go wrong with USendHome's service!

I recommend it to all of my friends and family.

The website was easy to navigate, excellent communication through email and quick customer service response with any questions/concerns. Prices seem fair and I look forward to receiving my package and many others if it remains affordable!

I had some difficulties paying for the item I wanted to ship. I contacted USendHome and they responded swiftly with some great guidance. They also processed the item quickly and the delivery time was impressive! Will use USendHome again when I need to!