US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchase was easy but Pilot, the contracted delivery company, was terrible.
Second order from this company. Very happy with everything I have ordered.
I have purchased items from this website before. I am very happy with the quick shipping and quality products. The guys that delivered the previous items were top notch and we very quick, timely and courteous.
Okay so far. I had some trouble with the cart until I found the update button. Why not auto update as changes are made?
WE RECEIVED THE RANGE THAT FIT OUR NEEDS AT A GOOD PRICE, AND DELIVERED IN A REASONABLE TIME.
Easy website to order
Thankyou
I felt could have received it earlier
This is the second time I purchase from US Appliance and so far it's been a great experience.
Great price, fast delivery service. Already researching what we plan to buy next!
Fine
Best price. Delivered in perfect condition except for concealed internal cosmetic damage which is covered by Bosch. The parts will be replaced on Friday, September 28.
Great!
So far so good. Excellent price on the Maytag appliance package I bought. Hope everything arrives undamaged and problem free.
Quick and easy great pricing
Looking for an appliance package to put in "our first flip" house... this package seems like the perfect one! Excited to see if it lives up to its expectations!
Quick and easy, I have used this company many times
All good
Can't believe the savings. US Appliance is awesome and I just want to say that I Love what y'all do. Hats off to the whole US Appliance's team
The website was easy to use. Found what I wanted and made the purchase. I needed to call in a couple times and each call was answered quickly and I was provided excellent customer service. I will be a repeat customer and I've told my friends
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members