US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very low prices
Your cha line was very helpful. Thank you.
Great experience!
Best deal around on 4 piece set of appliances
I bought my range from yall some years back, no problems with that order or the shipping and the appliance was NOT damaged during shipping.
This is the easiest site to order from thank you.
Received items when I was told on time. Driver was very nice and polite ( however he worked for FedEx) Disappointed when I received my appliances and there were dents in my stove and the refrigerator. They were packed very good however whoever handles them doesn't handle with care cause they still managed to have dents and you can't see these dents right away because of the packaging! I guess it's a good thing the counter covers the dent n my stove and that I love to put lots of pictures on my refrigerator so I was able to hide the dents!
Website was user friendly and informative. Enjoyed reading reviews of different brands/products.
Really good, easy to find requirements
Smooth so far!
This is the third time I will be buying the same appliance package from you guys. It always seems that right after a year has gone by something breaks down that I have to pay for
We bought appliances from US Appliance ten years ago. Very pleased.
Very good
You should work on getting a better shipping company The people you use in this area are clowns
This is fourth time I used US Aplliance. I plan to use them again.
I have liked the website and shopping experience. I look forward to getting the product and seeing what the rest of the experience is. The product was everything I thought it would be. The only issue I had, which was not the fault of US Appliance, was when the shipping company called to schedule the delivery, they did not mention it was coming on a semi. We have a long country driveway and had I known in advance, I would have had things set up and ready for them. Other than that, my experience was fantastic.
So far so good. Hope delivery will also be nice
Easy to find and order. They followed up by calling on the day of the delivery to go over the delivery instructions.
I've purchased from US Appliance in the past and decided to do it again when I needed to purchase a new dryer. I am happy with your service.
It was necessary for me to make several calls to find out why I had not heard from RAC Transport about delivery. The dryer arrived in Albuquerque on August 28th and was not delivered to me until September 17th. The phone number that RAC had was incorrect (773-2773 not 772-2772 which is my number). All of my paperwork from US Appliance has the correct number.
Good
Easy to select, great price!
I use to use godekers.com but they have not had much of a selection lately this is my second order with you in 6 months. I expect to be be ordering as much as 20 packages in the next 6 months Thank You
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members