US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Found what I wanted and best price
Great prices even faster delivery!
This is my 4th house using this site for packages.
Easy! Truck driver was very professional helped me cut box away to inspect 5 star for delivery man
Great customer service, this is my 2nd order with US-Appliance
Over the phone service was great. Good price
Fast and easy ordering. Great deals on great appliances.
So good so far.
I got exactly what I ordered and on time. The 2 items were strapped to a pallet this time and there was no damage to the boxes. Also U-Line has improved the packaging.
Small scrape & dent on center left side,no fault of supplier or shipper,no mark on box so it was dent before boxing.the freezer works fine & its in our garage, the dent is not a problem to us. thank you
Was looking for the cafe in black to finish off our kitchen remodel - Great price
AWESOME!
Shopping on the site was super easy the fridge didint work the stove came in damaged. Had to send it back and wait for another one
The product was left outside. I realized if I paid an extra $100 for a walmart same products that they would at least put it at home
Good selection. Good prices. Good customer service when i followed up on my shipment status. No problems so far.
This was so easy
Best prices
Don,t like pop ups
This was an amazing way to by appliances. The price and shipping was unbeatable. Our shipper was very friendly and gave us plenty of time to check appliances for damage. I would definitely recommend buying appliances through US Appliances and we will use them from now on for our appliances.
Good
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members