US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good
Pretty easy. I gave 4 stars because every business and individual always has room to improve. So far a great experience.
Quick and easy purchase, good price, thanks. Our appliances were delivered much earlier than expected, especially in the current climate (COVID) where so many things are delayed in shipping. Very happy customer!
Good pricing and an easy site to use.
Site was easy to navigate. Recommended site if looking for major appliances.
Easy to use website and cheaper and in stock than other stores
Good price plus a discount. Rebate, too!
Gret site and service rep! Superb in all respects!
Everything good with order except that I am left with no idea whether you have this in stock and if it will ship promptly from you or from the manufacturer.
Works great. Control dials and heat on lights very helpful.
OUTSTANDING
Great price! Good ship time. Slight damage to the product, but overall good shopping experience.
Great so far as long as it arrives on time. Arrived on time in perfect condition. Ordering was a breeze. Talked to a company rep that made me feel comfortable about ordering with them.
Great site
Never heard of US appliance, GREAT PRICE, big purchase by us, so took a chance, will soon need dishwasher, refrigerator and probably a matching dryer
Delivery issues made for a bad experience.
Best price I could find!
Very easy and smooth to buy from.
Easy and affordable. Looking forward to receiving the product.
Had a major messup with delivery that was completely frustrating. I do love the fridge though! It works perfectly for our business.
It was satisfactory
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members