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US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Site is a breeze, good selection, good prices, awesome deals.
We enjoyed using the beverage cooler over the 4th.
Easy to navigate order process
Easy and inexpensive.
It was quick and easy.
Great prices but website is lacking in functionality
I bought LG washer and dryer from US Appliance about 14 years ago and was very pleased. The washer just started leaking so I decided to purchase new ones from you.
Extremely pleased with all aspects of my shopping experience!
Covid 19 got me on delivery
The order process was seamless. Additionally, I was happy to have my phone call answered and the person I spoke with was polite and helpful! The item arrived when it was promised and in good condition.
I am not happy, however, with the Bosch Dishwasher. It is very disappointing. I would not recommend.
EASY, great variety of options that you can just eliminate what ever you don't want, narrow your search. Great prices. Hopefully I will love it and it will work perfectly.
So I received my perfect stove, unfortunately it was damaged, I was hoping to see a technician who can fix it, cause I didn't wanted to wait any more, but no technician. I need to return it and wait for 3 more weeks for another stove. Hopefully it will be fully new with no any damages.
Solid experience.
Caught your paid ad on a Google search result page. They were the right price and look to fit our needs at this time. The reviews didn't hurt and there were plenty of them. Now we'll see how the rest of our transaction goes down. So far so good.
There here and they work great. Easy to install. Easy to use. Great deal.
It was easy to navigate on your site.
Website and I fit together well. Called and asked question about delivery and received efficient reply - could have been more warmly responded to, but it was short and efficient!
Delivery was at the 3rd week. Although communication to me was limited, they delivered as they said -- probably good for covid times.:-)
Prices are good.
So far good
Every thing was great with us appliances except the delivery time. It was extremely slow but this was probably due to cove 19. Everyone I dealt with including the delivery man were outstanding.
US Appliance had the appliance pieces I wanted and at the most affordable price.
Very user friendly
Can you recommend local installer?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members