Easy, good price, can't beat free shipping! Arrived in perfect condition. Driver was friendly, polite, and courteous. The Verona glass top electric stove works great, looks great. It was in my house and working three days after I got the shipping e-mail, and I'm in North Carolina. Thanks folk!
I could not find the same appliance package locally for the price. Most stores are too expensive.
I bought 4 appliances, a package deal, online. They arrived on times and none were damaged.
They are all working and look great in my kitchen. I love the new slate color.
Prices are great and free shipping and no tax made a huge difference for us! We were able to get a more deluxe model than what we expected because of it. I did my homework online and in stores and US Appliance had the best prices and the most models. The ordering was easy and the appliances came quickly. Totally satisfied and I love my new washer and dryer.
We love the fridge. It was delivered in perfect condition. We ended up ordering a dishwasher a few weeks later and are waiting on that. We're happy so far and saved over $300 off the best price in the big box store.
Fantastic! The quality and prices are first rate, and the customer service makes this an easy decision for anyone looking to buy appliances. I plan to use US-Appliance for all of my real estate properties.
Regards,
Jonathon
Independence Home Solutions, LLC
Trusting to have good experience with shipping items... All was great until opening dishwasher as damaged... Great experience with customer service and in process of picking up damaged dishwasher and shipping replacement... Great company to deal with so far and expect I will be totally happy soon... Love my new gas range and refrigerator... Thank you US Appliance and will order through you again without hesitation...
Fast and easy - best prices I found in a LONG internet search! Delivery was quick and easy - they even accommodated some special delivery needs. Great status updates throughout the process (which I already mentioned was fast). Good quality products arrived in great condition. Everyone I worked with provided excellent customer service.
So far...pretty easy. I reserve the final review for when I actually receive my merchandise. Thanks
Beverage center arrived on schedule, no dents, no scratches! I would definitely order from US Appliance again. Thanks
The site is very easy to navigate and is cleanly organized. I really like that you can buy appliance packages instead of having to individually select each appliance- it's way easier and more cost-effective.
Received items when I was told on time. Driver was very nice and polite ( however he worked for FedEx) Disappointed when I received my appliances and there were dents in my stove and the refrigerator. They were packed very good however whoever handles them doesn't handle with care cause they still managed to have dents and you can't see these dents right away because of the packaging! I guess it's a good thing the counter covers the dent n my stove and that I love to put lots of pictures on my refrigerator so I was able to hide the dents!
Thanks US Appliance, your prices are competitive, your website was easy and your online chat help was great! It was how online shopping should be! My order arrived within the specified time, it was complete and in perfect condition. Your delivery carrier was considerate with scheduling emails and phone calls from driver with exact time of delivery (this was important because I live way out in the country)! Great product and experience, well done!
Shopping experience was great however I had issues with my financing application so I ended up just paying with a credit card (not ideal). Also, the dryer unit was received with a roughly 3' x 3' x.5' dent on the left side towards the top center. The dent seems to be a visual issue only as the units both work great!
Quick and easy purchase, good price, thanks. Our appliances were delivered much earlier than expected, especially in the current climate (COVID) where so many things are delayed in shipping. Very happy customer!
Big name places like Home Depot and Lowe's wouldn't deliver to our house due to it being just a handful of miles out of their delivery zone. Found this website and they had all the appliances we were looking for AND most were at better prices. 10/10 would buy from here again.
I ordered my new dishwasher easily and at a GREAT price! Was not next day delivery but I didn't expect it. It took a couple weeks to be delivered right into my house. The box had been banged but the dishwasher was not damaged. I LOVE this dishwasher! I love ordering from US Appliance! They have great followup and customer service. We had damage on a previous order a couple years ago and they took care of it no worries.
Shopping experience was great. Looking forward to delivery.
The Samsung refrigerator held up our order. Delivery took quite a bit longer than expected. The customer service personnel were a pleasure to deal with. Some of the items had dents from the shipping. US appliance gave us a discount for that. Overall it was a good experience.
The reason that we chose this company was that they offer extremely great prices on complete kitchen sets plus they have very fast free shipping and the Courier Service was great as well. We had no issues whatsoever. I recommend them to anyone and I'm sure that I will use them again when the time comes
Easy, simple, competitive prices! Would have liked to receive them quicker because our builder was waiting several days, but otherwise highly satisfied. As Arnold Schwarzeneger said in the "Terminator", "I'll be back". My builder referred me to you, he likes you as well.
Great! Pleased with no tax or shipping charges. Looking forward to a new refrigerator. The new fridge is huge, and just what we were looking for. Our only complaint was that the seal on the freezer had a gap in the middle. It is covered under the warranty so we are trying to have the whirlpool company come out and fix it. Overall we were very pleased the US appliance, the shipping and no tax. I do wish that they offered a fee to have the appliance brought into the house/installed. If they offer one we were not aware.
Couldn't be easier...no in store hassle. Very inexpensive shipping. Compared to big box stores and appliance stores, prices are lower especially when it you add on shipping charges.
I will recommend US-Appliance to everyone looking for appliances!
Overview
US-Appliance has a rating of 4.8 stars from 2,097 reviews, indicating that most customers are generally satisfied with their purchases. US-Appliance ranks 255th among Kitchen Appliances sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members