UrbanOG

DO NOT ORDER FROM THIS COMPANY. I have order from here and recently got scammed! THIS IS A HORRIBLE COMPANY AND SHOULD NOT BE IN BUSINESS. Save yourself the money from these cheap products and horrible customer service. They do even deserve a single star!

I have NEVER written a review before for any site/store/etc. So this is huge!

FIRST, the website was easy to navigate, no confusion what so ever, and the check out process was phenomenal. I was so excited to have free shipping and I also hunted around the web for a coupon, and got 15% off.

SECONDLY, I received an email with my tracking number and order info at 10:33 PM on 10/23. I would like to remind you, I placed my order at 12 PM or so that SAME afternoon. The email will ask you to allow them 24/48 for the tracking number to be active via UPS. Now it is Friday 10/24 at 12:50 PM as I am writing this, and my package was delivered to my house at 11:30 AM today. Granted, I live in Las Vegas, so the travel time from California to here is quick, and had I lived on the East Coast, it could have taken 5-7 days, but pay attention to the placement of the shipment and the completion time of my order. I can not be more excited.

THIRD and lastly, I have yet to see the clothes and try on the sizes. This is always something I worry about while purchasing online. The sizing on the website is not completely clear and of course different clothing items have different sizes and not ones that I'm used to. So I am going to give them the benefit of the doubt and assume that my clothing items will fit true to size, and perfectly, when I try them on tonight!

Hope this helps someone else in making their decision to buy from this company.

I love everything about UrbanOg! I always get my orders in a timely. They always have great sales and I just freakin love them lol
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Now I know many people have had problems with this company and I am luck to have not been one of them. I order two pairs of shoes. I got my confirmation number on the website and a confirmation to my email less than 5 minutes later. I noticed people said that they had a problem with contacting the company via phone. I called the company twice and the service was very good. Both women were pleasant to talk to and helpful and I wasn't on hold for anymore than maybe 5 minutes (probably less). Both times I called I asked for the delivery date for my shoes (because it did not show on the website) and they gave me the same date both times. However, the shoes came 2 DAYS before they were suppose to. I waited (not including the weekend as I ordered on Friday) only 3 DAYS for my package to arrive. The only downside was one of the shoes they had given me seemed to have been tried on and then returned. You can only tell because the bottom of the shoe had very little scuff marks on the bottom. I looked for flaws in the shoes (because another customer had the used shoes problem) but it was so small I actually could have overlooked it if I hadn't of looked hard. Overall, UrbanOg is definitely on my list for online sites for good quality shoes and manageable prices. The only downside was the fact that the shoes I had might have been worn already.

I love shopping on Urbanog.com. Shoes are amazing and very stylish. Been shopping with them for years.

Order No: UOG*******