UrbanOG
Questions & Answers
Here’s what buyers have asked with answers from UrbanOG staff and previous consumers.
10
questions answered
0%
answered within 1 day
Answer:
Hi Bertha,
Our website reflects our inventory; however, before your package is sent out it goes through the quality control department. If you order the last pair and they find it defective then you have the option to be notified via email or you can choose automatically cancel and refund.
XO, UOG
By UrbanOG C., over a year old
Answer:
The billing and shipping address must match. Where are you shipping to? Please contact info@urbanog.com for questions.
By UrbanOG C., over a year old
Question:
Do you ship from the U.S.?
Answer:
Question:
Hey....Do you ship to Africa?
Answer:
Answer:
Hi Shana,
You you need to pay with PayPal or use a credit card that has a US billing address.
XO, UOG
By UrbanOG C., over a year old
Answer:
Hi Wylene,
Thank you for reaching out to us! Our plus sizes run in 1X, 2X, 3X.
Feel free to give our customer service team a call: 1-866-961-8880 9am - 4pm PST.
XO, UOG
By UrbanOG C., over a year old
Question:
what is your return policy
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Typical questions asked
How long does shipping take?
What is the return policy?
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