UrbanOG

L'ordine è veloce, tutte le informazioni sul prodotto sono disponibili, faccio il secondo ordine in questo negozio online, ed entrambi gli acquisti sono soddisfacenti, la consegna è puntuale, entro il tempo stabilito.

I ordered Fringe Boots size 8 from Shoes4U.com one month ago. I absolutely love them and top of that I got the MOST AWESOME customer service. I wanted the same boots in black but unfortunately Shoes4U.com was not my size. I checked out the Amazon and learned that size 8 was sold out. I googled the boots and found my size *******@Urbanog.com. By all honesty, my instinct told me not to buy. This company didn't have a PayPal option and website looked suspicious so I tried to find the boots desperately on the other websites but I didn't find size 8 so I finally posted the order to this company. WHAT A HUGE MISTAKE! Two weeks later I received my shoes and was thrilled when I saw the box but not so fast, Hose! WTF - they packed size number 6 boots into size number 8 shoe box. REALLY... are you kidding me? Did they really think I wouldn't notice a difference between 6 and 8? I filed a claim immediately and the all Hell Broke out. I had to take a pictures of items/invoice and emailed them to show I didn't lie. I have received FIVE emails regarding RMA number because they keep asking: "Dear valuable customer, what we can do for you". Wrong size boots are sitting on my counter and I am still in the process because I haven't get a RMA number. This company is probably tiny dark closet running by a very mean lady. I just talked with this mean lady and received THE MOST HORRIBLE service so I know what I'm talking about. Be aware and good luck with urban.not.com. If she has no your size, you are going to get a random size and no matter what you ordered, it's going to be your fault!
Ps. The most reliable websites: 6pm, overstock, shoes4U and amazon!

Well as of right now I've placed an order on June 09,2013; I speant $216.55 via Paypal. URBANOG sent me tracking information June 12,2013 stating:

"Your item(s) are being prepared for shipment, below is your tracking, please allow 1 to 2 business day from the receipt of this email to track your shipment. In case there is any changes to your order, we will post a note to your account or notify you via email / phone.

Again, we appreciate your business and hope you are satisfy with our service."

OK AT THAT POINT I'M THINKING SO FAR SO GOOD. HOWEVER, THE EMAIL THEY SENT HAS GRAMMAR ERRORS (OK NOT A BIG DEAL TO YOU MAYBE) BUT WHEN YOU ORDER FROM FOREVER21 OR ANY OTHER PROFESSIONAL SITE THERE ARE NO ERRORS IN THE EMAIL(FROM MY EXPERIENCE ANYWAY)!

Anywho, I've been checking the UPS site ever since URBANOG sent me the tracking number and it's still saying this:

"A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."

TODAY IS JUNE 15,2013 AND I CALLED UPS TO FIND OUT WHAT THE FREAK IS GOING ON? WHO'S END ISN'T BEING TIED BASICALLY. I SPOKE WITH A CUSTOMER SERVICE REPRESENTATIVE AT UPS ASKING WHAT EXACTLY DOES IT MEAN A LABEL WAS CREATED (OBVIOUSLY TRYING TO GET A MORE DETAILED ANSWER) HE TOLD ME, THEY HAVE A LABEL CREATED FOR ME MARKED ON THE 11TH OF JUNE AND SHIPPERS USUALLY COME BACK THE SAME DAY OR THE NEXT DAY WITH THE PACKAGE READY TO SHIP SO AT THIS POINT I SHOULD CALL URBANOG TO SEE WHAT'S GOING ON. TALK ABOUT PISSED! I REALLY HOPE I DID NOT WASTE MY MONEY, I AM REALLY THINKING ABOUT FILING A DISPUTE WITH PAYPAL, BUT I WON'T DO THAT UNTIL MONDAY MORNING WHEN I CALL THEM TO FIGURE OUT THE REST OF THE STORY. I WILL COME BACK TO THIS SITE TO GIVE UPDATES... I HOPE NOBODY ELSE HAS THIS PROBLEM.