Ordered from urban decay on Black Friday. Was charged the following day and told my items shipped. After 6 phone calls with 4 kids at home. I finally got told 4 days before Christmas that I won't be getting my order in time. After I was told a loss prevention team would contact me but never did. Then to have half my items cancelled that I had already paid for and was not told were being cancelled after they told me they reshipped the entire order because it was lost/stolen?! No sorry? No gift card for my inconvenience? No coupon? Nothing literally NOTHING! Except an order that was shipped a month in advance that won't be here for Christmas and also half cancelled? I'm super understanding and was kind to everyone I spoke to, but at this point I'm really disgusted with the company. Hopefully someone reaches out about my reviews. I might be calling corporate otherwise.
Urban Decay is well known for its high(er) quality make-up with popular eye shadows and eye liners. I bought some stuff to try during their sale, their prices were really good on sale and at the time of review, they had free shipping over a certain amount (I think it was $50). The package was shipped very timely and arrived very quickly. It was packaged well. One of the eye liners was in a ziplock bag instead of the original box but it didn't look used. The rest were well packaged. There was an option to chose USPS priority or UPS Ground which I find helpful since for me, USPS is more convenient and comes earlier. Overall, I am impressed with their service and products!
I completely adore this brand, so decided to try the newest brand product, eyeshadow primer. Magically keeping my eye shadows after a day out! It's a phenomenal product. I've never thought of having a eye shadow primer and why it'd help before. Although I do have dry skin. I guess the primer has to be dry to keep eye shadow matte throughout the day, but it is even moisturising the skin aroud my eyes.
Their cosmetic is absolutely fantastic! Whatever is in it just makes my face sooooo clear! I would not recommend the night masks just because for my skin type they have been way too heavy and I start breaking out. But hey, if you are looking for high-quality facial products, then that is the place for you!
Really love this mark, I just saw it in one youtube channel of beauty blogger and now cannot just go through the shop with the products of Urban Decay, because each product is quite marvelous, I have in my arsenal foundation, glitter and pallette of shadow! All of them are great.
Well, if someone wants to order their any product, they must need to order it years ago. YES, because their delivery services are so slow. It takes a lot of time. No matter the quality of product is good.
Placed an order 11/25/2017. As of today, 12/4/2017, it is still showing as "processing" on the website. Customer service is "so sorry" but doesn't offer an ETA or any sort of compensation for the slow slow processing/shipping time. I have asked for the order to be cancelled but have not as yet received a response.
LOVE, LOVE, LOVE Urban Decay! I never have worn such awesome makeup! I have ordered by phone---great, friendly sales people, and I've ordered online. They always send you a little sample of one of their products --which is fantastic! I get my items within 3-5 days--even if ordered on a Sat or Sunday with standard shipping. Very quick delivery. Yes, the makeup is pricey, but soooo worth it. You will definitely become addicted to their products. The makeup stays on ALL day--no running or smudges. I don't know what else to say except I'll never buy any other brand again except UD.
Urban Decay is a little pricey, but their products are normally great! I love their Liquid Moondust shadows, and the Alice Through the Looking Glass palette that they brought out a while ago. Very pigmented eyeshadows and a wide range of colors to choose from.
All I have to say is that Urban Decay is hands down my number 1 favorite makeup brand. They will take a lot of my money. If there was any disorder providing a chance to look, they catch me at any Urban Decay store, picking up my favorite cosmetics.
Firstly
Am a lover of makeup
I love when my skin glow
I haven't actually use urbandecay but based on the testimonies am seeing
Am definitely trying it out. My friends are not left out either we are trying this together
Urban decay is a great place to shop. If you like using makeup it is one of the better brands. On UrbanDecay.com if you have joined their club you get free shipping every time and emails telling you when something goes on sale. And when you find a sale at Urban Decay make sure to grab as much as you can, because it is a bit pricey.
When it comes to making up Urban Decay is my magic wand. Love mostly all products, especially X-rated Mascara, which makes so curly and long lashes. It is quite easy to apply to that product! And my love is Full Urban Decay Palette, where all colors are so balanced and it is quite good to use it like for daily make-up and evening one version.
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Great colors, lots of versatility, and wonderful products overall! They offer women and men the benefit of looking amazing both day and night... depending on what your looking for, this company has the product!
I received the Electric eyeshadow palette as a Christmas gift. I'm so delighted. Overall, the palette has a soft and smooth textures, and long-wear color. I like the combination between frosted/metallic shades and matte shades. They are very pigmented. It comes with a soft brush easy to clean. I love this palette.
Have always followed urban decay one way or the other. Be it my content writing for my clients especially for beauty products related stuff where Urban Decay never seize to surprise me. Even if i am buying stuff for my wife Urban Decay is a best and the best.
Makeup would be nothing without the brand Urban Decay.
The primers and the setting spray are a must, no questions asked. The shadows and foundation are very well crafted to fit any skin type and tone.
As a Beauty blogger, there are a million products out there you can get behind. Time and time again, I come back to urban decay, no matter what look I am creating, the foundation at least, starts with Urban Decay!
I wanted to surprise my girlfriend and give her the best makeup products. But I don't understand this at all, and I just needed help with the choice, and support give it to me on this site! Thank you, purchase on your site was very nice!
Overview
Urban Decay has a rating of 4.1 stars from 215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Urban Decay most frequently mention eye shadow, good quality and long time. Urban Decay ranks 2nd among Cruelty-Free sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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