Uplift DeskReviews 561

I recently got the go-ahead to purchase equipment from Uplift from a months-old quote that I was sure would be expired. But Anthony Tipton responded within minutes with changes I requested and a new quote! I was able to use a credit card and purchase what I needed within minutes. And he even slipped in a little bonus item for me...thank you, Anthony!

I hit the chat button. Bney was immediately there, and we went from broken desk to things working in less than 30 minutes. I was worried I'd be looking at replacement parts, but not with how swiftly BNey was able to help me identify and fix the issue!

I worked with Danielle to customize my order and delivery needs. She was able to lock down a scheduled delivery to ensure that I would be home to receive the desks, chairs, and accessories.
I ordered two bamboo top sit-stand desks, chairs, file cabinets, and various accessories. Even though the shipper really tried their best to damage everything (boxes were literally patched together) almost everything arrived without a scratch! The one item that was broken was quickly replaced without much hassle!
I'm glad I got to work with someone as responsive and polite as Danielle and am VERY happy with all my new desk equipment!

I recently made a purchase that was intended on being a tax exempt purchase. Well tax was taken out and I called Uplift Desk and got in touch with Danielle Breed to get the situation handled. Danielle swiftly did what was necessary and within 1 business day, I received notification that the tax portion was being refunded as necessary.

It's been about two and a half years since I started working from home full-time and since then I've always wanted a sit/stand desk. A few friends love their Uplift Desks, so I customized one for myself and I'm so happy that I did. The timing was great because I got some holiday discounts and the desk arrived very quickly, within a few days of ordering it. Unfortunately, the desk top had a crack in it, so I reached out to customer service and Steven Bostic helped to ship me a new desk top, which arrived within a few days (super fast considering there was a holiday during the wait time). The desk is super solid, the mobility moving up and down with the buttons are smooth, and being able to sit or stand throughout the day has made me feel more productive. Thank you!

Even though I haven't yet received my desk, I am so grateful for the incredible customer service at Uplift. I worked with Steven Bostic on building my desk and getting a quote, and he was incredibly friendly, professional, and genuine/transparent throughout the process. Shoutout to Kris Rodriguez and Avalon Reese for stepping in to answer questions when Steven was unavailable. I'll report back on the desk itself, but for now simply appreciate the customer experience.

I wanted to order a stand desk from Uplift using the black friday / cyper monday promotion. First I did it on the web. I couldn't do it because I want to use multiple payment method to buy it both prepaid credit cards and normal credit cards. It was over the weekend, so I waited until Monday and called the sales support. I was worrying that I couldn't do it in time and miss the promotion. I talked with "Avalon Myst Reese". She gave me the solution quickly, sent me an email instruction what she needed from me. She helped adding my order into the system on the same day to make sure I can get the quotation and also get the best deal for this year Cyber Monday although it is one of the busiest days for her. I would like to thank you for her courtesy and professional support.

Outstanding customer care. Excellent follow through from beginning to end. Patient when answering questions. Great job!

Give this man a raise - I called in on a Monday morning with a handful of questions about my purchase, and he went above and beyond to address every concern I had and find the appropriate solutions for me. Absolute pleasure to talk to, really set a high bar for customer service.

I am a software engineer who works remotely from home, and I needed a new standing desk to break up the monotony of sitting all day. I purchased a new standing desk from Uplift Desk, which was a great shopping experience. Their online tool to view your product with all the customizations helped me visualize what I was purchasing. After receiving (and loving) my desk, I later wanted to make a change and exchange part of my desk for a larger piece. Danielle Breed from customer support hopped right on my support chat, and helped me resolve my inquiry! It was so fast and friendly, honestly one of the best shopping experiences I've had in a while.

Great support! Had an issue with the desktop being damaged from shipping and they were super helpful!

I ordered a corner lifting desk and it arrived much faster than expected, but the main desktop had shattered during shipping. I called the Uplift office and Britney was able to set up a replacement delivery for me within 30 minutes! Extremely happy with the response, she was very friendly and helpful, and turned around an otherwise unfortunate situation.

After a terrible experience attempting to order a desk from a different company, I discovered Uplift Desk. I called their phone number, which is easily located on their website. I was quickly connected to Avalon in sales, and she was amazing! She was knowledgeable, polite, helpful, and personable. She addressed my concerns and answered all my questions. Once I was ready to move forward, she worked with me via phone and email to create a custom invoice. I am eager to receive my desk, and I am definitely impressed with Uplift Desk's customer relations so far. Thank you, Avalon!

I reached out to the customer service to ask about my standing desk, I talked to Luis Castillo, he immediately followed up with an email to show me the next steps. Thanks so much!

Avalon Myst Reese's customer service level is amazing. She helped me resolve an issue and made sure my order shipped on time. Avalon also responded to all my emails immediatly.

Wanted to make a change on an order and Avalon M. Was quick to reply and make my changes they also spotted an issue with a part i ordered and brought that to my attention and fixed that issue to which saves me from getting something that wouldn't fit. THANK YOU Avalon!

This review is to highlights customer service alone (I haven't received my product yet). I was lucky enough to have Danielle help me with my order, she was incredibly polite, helpful and went all the way to make sure every potential pain for me was addressed. She was the reason I was able to complete my order. I hope this message gets to her leaders so that they appreciate her doings as much as I have!

Solid product and great purchasing experience. I really appreciate the help provided by Avalon Myst. Without her help, I wouldn't have gone ahead with the purchase. Great Company with Great Employees.

PS: Give her a promotion already!