I recently ordered an L-Shaped desk from Uplift and am overall quite happy with my purchase. I went with the Rubberwood desktop with black frame and heavy duty casters. Dimensions were 80"x30" for the main top, and 48" x 27.5" for the return side of the L.

Shipping:
The desk shipped within 24 hours and arrived in the estimated time outlined on the site. Some of the boxes with miscellaneous add-ons did not fare well with the carrier but no damage was seen in those items (lamp, casters, monitor arm, etc.). I'd recommend a better packing of the heavy duty casters as those were essentially loose and bouncing around the shipment box against other packed items.

The main desktop, while packed well with a thick box and extra cardboard and foam bracing, did suffer some minor damage. Several dents / scrape marks are visible on the top surface. Although the scrapes on the box did not make it all the way through, the pressure still imparted enough force to affect the desk. Overall though, for how massive this desktop is, the blemishes are relatively minor and not noticable with the desk fully setup and in use.

The leg assemblies were very well packaged with ample foam designed to the shape of the parts to keep them protected from each other and from any typical shipping damage.

Assembly:
The desk took several hours to assemble. The large desktop was possible to assemble and maneuver with one person but a second pair of hands wouldn't be a bad idea. Hardware was well labeled and bolts came with pre-applied loctite-like compound.

Instructions were servicable, but I think there is room for improvement in the L configuration specifically. The desk can be setup with the return side on either the left or the right side with the instructions favoring a Left configuration. It does have clear inidcators when a step would differ between right and left, but I found that to be missing on some steps where I felt it would have been useful. Compared to other furniture I've assembled, I'd say this one is more important to read the text fully and carefully instead of relying too much on diagrams. I'd imagine a non-L shaped desk would be much more straightforward.

The only problem I had with assembly was with some attachments which used wood screws rather than bolts into the desktop. If I were to do it again, I might consider re-drilling the pilot holes with a slgithly larger bit. I found the screws almost impossible to drive by hand, but a power drill still stripped out the wood in one instance despite being careful with it. The control pad in particular was problematic to screw in given the limited space the bracket provided with how large the hardware was. Some of the hardware almost stripped, so I switched to different driver bits designed for that purpose.

Cable management of the desk wiring (no PC wiring yet) took an hour or so. The desk itself came with some nice velcro straps along with some adhesive anchros they can be attached to. I had to undo this several times while figuring out the best location for the control box relative to outlet locations and trying to get the various motor and keypad wires in a good orientation. With the large L desk I went with, I found the keypad wire to be too short to tidy up nicely with the default position of the control box. The mounting points were versatile enough that I was able to get everything tucked away nicely though.

I purched a crestview dual monitor arm in addition to the desk. The unit is very sturdy once the gas springs are properly adjusted. The rotation does support going to a portrait orientation, although I found there to be more play in the mechanism than I'd like. It can very easily wobble either way before 'engaging' and making a sustained rotation. Once it's in place and leveled out, it doens't move under normal use, but could be knocked out of level accidentally without much effort. The arms themselves are very firm and hold position nicely.

The heavy duty casters live up to their name. Pay attention to their dimension as they are quite large. Even though my desk is on the larger side avalable, the casters are easy enough to roll it around on a medium pile carpet. They do affect the stability a little, but when they are all locked, it is not noticable for normal office / pc activities. Other hobbies may have more trouble with that when at standing height.

Support:
Support was outstanding! I worked with one of the reps, Sam C., through email and she was very helpful in answering some questions I had about options and was able to add a discount compared to what I would have had otherwise. Responses were always prompt and exhibited a strong knowledge of the product. She continued to provide updates and check-in with shipping and some questions I had with assembly. In response to my mentioning of the minor desktop damage, she requested pictures of the issues and packaging and provided several options to address the situation to my satisfaction.

Overall:
Although I did have a few issues and complaints, they are all relatively minor in the long run. Now that the desk is together and fully setup, I'm very happy with my purchase. I would have given this a 4.5 if that were an option. With how stellar the support interactions have been though, I'll opt to round up in this instance.

I worked With Emily B. (Not gonna put her last name out there as I don't wanna go doxxing people)

Anyway, I was stupidly adding expensive $#*! ( not that the product is $#*!. Its just how I talk) to my cart thinking I was gonna have to buy a whole $#*! new frame to have the L-Desk I've dreamed of having all of the last 3 weeks -This is what happens when you watch too many at home//gamer set up content on youtube.-and I thought…"Wait, I need to do this right, I have a top, but I still need another, and I have to make sure the frame fits the top." So I figured... F it. I will chat up the online help people at Updesk.

I was blessed with an angel. EMILY B. IS THAT ANGEL.

She answered all my questions with patience.
AND MOST IMPORTANTLY, she showed me the conversion kit -THE HOLY GRAIL THAT SAVED ME A $#*! TON OF MONEY- that would turn the desk I have now into an L- desk.

When I was ready to check out. She built me a quote... and gave me... me... some rando on the internet who just wants a desk. A DISCOUNT!

Side note: TO ALL THE KARENS IN THE WORLD, you see?!?! YOU SEE KAREN, if you're nice and laid back and kind... people are willing to go above and beyond to give you discounts. It's when you act like a tool that more often than not you don't get one. But after my experience with Emily B, I bet she'd give you one anyway because she's that sweet and that kind which brings me back to the original reason for this review.

Uplift your products are amazing, I dig your desks, I have two and they are state of the art awesome. But I don't believe that your products are the entirety of your success. I feel like you were just a small business surfing the world like the rest of the small businesses who are just trying to make it... UNTIL YOU HIRED EMILY. EMILY IS YOUR GOD SEND. I know because she was mine. I don't know what ya'll are doing over there, but ya'll need to give her a raise, a promotion, I dunno something. Maybe a bad $#*! Christmas bonus to show your gratitude because this girl straight up rocked it.

She needs to have her picture framed and on the center of the wall in your office with a big $#*! plaque that says, "THIS GIRL SAVED US (Also she's Employee of the life... not year. LIFE) "

Thank you Emily B. For making my shopping experience worth it. I appreciate you and your helpfulness. May you get all the good things for showing kindness to a stranger

Oh and some of you might read this and think, "Oh, it's her job" trust me. It maybe her job, but not everyone does it the way she did. There are people who will give you the bare minimum of their niceness. NOT EMILY. SHE'LL SLAP YOU WITH IT. SLAPPING YOU WITH KINDNESS.

From the bottom of this rando ‘who bought a desk because they're excessive' af's heart, I thank you Emily. You are the best part of Uplift Desk.

Initial review: This is our 3rd purchase from Uplift Desk from their website. The first was an uplift standing desk (v2 Commercial) and a Vert Ergonomic Chair by UPLIFT Desk. We love the standing desk but the chair lasted about 3 months before the seam came off from the left side. While this was happening, we planned to buy 3 Humanscale chairs and another desk from them for our growing home office during COVID times.

But we were concerned if they would stand behind their warranty before buying more stuff from them. So, we called them to get the vert chair issue addressed. We came across an individual who, needless to say, not helpful at all (in spite of the fact that we mentioned to this person that we are about to make a large purchase). So, while we are exchanging email on why this person thinks our warranty should (or not) be honored, we gave another try to call them.

Enter Jennifer! After hearing our story, she prioritized in helping with the vert chair issue. She was patient, understanding and considerate. Her customer service made the difference and right after she helped us out, we were so excited to put the order for the 3 chairs and the 2nd table! Even when we had to split the payment across several payment tenders. With two page long customization to the order, she remained helpful, patient and took the time to explain to us the logistics, the lead times and what to expect while receiving the order! Coming from a customer service oriented work ourselves, we understand how a single individual can make (i. E. Jennifer) or break (i. E. the first unnamed individual) a company's customer base.

We won't mind giving our business to Uplift Desk as long as there are personnel such as her! Thank you so much, Jennifer!

Product update after a year of use: The Uplift Desks are working perfectly and we are about to order our next L-shaped desk from them. The Humanscale chairs are fantastic and working perfectly.

Products used:
In this order:
Vert Ergonomic Chair by UPLIFT Desk - 1
Humanscale Freedom Chair with Headrest - 3
UPLIFT Standing Desk (V2-Commercial) - 1
UPLIFT 120 Degree Standing Desk (V2) - 1

Tips:
These folks have a pretty good business model. Between us and our coworkers, we have spent close to $10k of office equipment from them. Their bread and butter is their "Uplift desk". We cannot recommend their vert chairs as one failed on us (but it could be just an outlier). Their desks are awesome and seems well-made. They offer a lot of customization for their products which helps you tailor to your need.

First, the red cedar is gorgeous- the photos really don't do it justice. Unfortunately, cedar is a VERY soft wood. If you drop something (e.g. Your phone) on the desk, it will create an indent. This works really well to create a "worn-in" look to the desk but you need to have great care with the wood. Setup for the L-shaped desk (right return) was fairly straightforward with the upliftDesk gear and directions. Because of the soft wood, follow the recommendation of two people to lift and flip components to minimize damaging the wood in any way. I suspect things are easier when you have a single panel vs. the dual panel for L-Shaped desks. The joining of the two boards is a little bit tricky -- it's a type of connection where you need to tighten a nut to join the wood. Given the soft nature of the wood, it needs to be super tight and there's not a lot of room for standard tools.

As for the build... unfortunately, after 2 months with the desk, the far right leg of the return seems to be at a slightly awkard angle. There's definitely a gap where the leg joins the wood. Two screws attaching the long crossbar to the wood have fallen off from underneath the desk. The screw just stripped right off the wood because the wood is too soft. The source of this stress seems to be a combination of the joint between two large panels of soft wood, the weight of the wood itself and having inadequate screws for the type of wood. I'm not a wood worker, but it seems like you need a better joining mechanism and better screws to account for the wood compressing from movement or use. Also, after 2 months of use, I find myself encountering the dreaded E07 error where the leg heights of the three legs are *slightly* out of balance and I have to "reset" the legs. I do this a couple of times a week now. I'm sure that doesn't help the stress on the far right leg of the desk.

I tried emailing support but unfortunately, not very helpful. While their offer to send more screws is nice, it will not address the issue of soft wood and inadequate support build for the soft wood.

I *WOULD NOT* recommend anybody purchase the red cedar wood for an L-Shaped desk. You might have better luck with a harder wood (eg. Walnut) or if you really want the red cedar, stick with a single pane desk.