Beware of this website, they collect your data and dont give you a account. If your in the USA be careful this isnt a US based company. They are collecting bank statements and IDs. DONT SEND THEM YOUR INFO.
John was great. Very helpful with my request, and very knowledgable. He also helped expedite my request to the proper department, so I'll have an answer by the end of the day.
Amazing product! Great experience with upycard team, great account manager. Is our pleasure to have partner working like with upaycard.
Best upaycard team is working and all team members are very responsible and coprate person, i m happy because I'm part of upaycard member.and I suggest to my friends to use upaycard
UPayCard is the worst service I've ever used...
At first they want photos of your passport and utility bill. Okay, that wasn't suspicious so I sent them.
Then if you want to load money from your card you'll need to verify it:
1) a mini-deposit less than $1
2) photos of both sides of your card + a written consent
You can't do anything with UPayCard account so believe me you'll send it too.
The most interesting is that different people from their support team want different things from you: some of them are sure that you don't need to send all documents, the others are saying the opposite. Eventually you lose your time and wait, wait, wait as their Department in Charge constantly "doesn't work now so you'll receive a message from us in 3(!) business days."
Finally they let you load your money and begin to demand other documents: your selfie, a bank account, etc.
I was very surprised that they didn't have many reviews in the Internet but now I'm simply sure that they're just IDENTITY THIEVES! They want your data, your money, your personality! AVOID THEM!
I get the best of service with Jessica Whit her service that is the first time I got service like that
Thank you for your patience. I appreciate your guidance to get my issue resolved. Amanda was knowledgeable and made the process easy. Thanks again.
I think if we could show pictures or pdf files to ur live chat operators it's gonna help us to get our docs approved faster!
The support guy was very helpful, he did his best to help me solve the problem and make sure everything is fine.
Erica was very helpful, there was much I did not understand. The bank entry information inside my profile needed correction.
Quickly answer on live chat... high-quality service and the best part sweetness people. And peace out for all support Upaycard
I am using this site for my business, security level is high, prices are good, the application is very simple
Aaron sorted my verification out quickly after I struggled for a few days to get it done. Thanks Aaron
A lot of functionality, crypto currencies, good customer support service. Maybe a bit strict on risk. Also their cards has high limits and works good
Your representative was very kind and quick to resolve my problem.
I'm very satisfied with the services.
Never use this company. Its fraud. I did withdraw and my money is missing. Poor customer service. If you didnt solve my problem I'm going to report!
Hello Roomal,
Thank you very much for taking the time to review your experience with UPayCard.
Your input and the feedback from all our customers is vitally important to us and we always want to try and enhance our service. With this in mind, we have been building our customer service department at UPayCard, so we can respond more quickly to customer needs.
Per your comments, we are sorry you experienced difficulties, but we hope your issue has been already solved and everything is fine now.
In case you need any assistance, a member of our team would be happy to help you with anything you may require, you can reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com.
Sincerely yours,
The UPayCard Team
Arthur has been very kind and fast in answers, so i thanks for this service. Please take away the minimum of 100 caracthers cause is annoying.
Thanks
I had a lot of questions that mike was able to help me out with. Mike seemed very knowledgeable and helped answer all my questions very quickly.
I am totally new to UPayCard. I had a lot of questions. It was a productive chat session. Thank you for being patient with my many questions.
Overview
UPayCard has a rating of 3.5 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPayCard most frequently mention and customer service. UPayCard ranks 8th among Payment Processing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kamila,
Thank you very much for taking the time to review your experience with UPayCard.
Your input, and the feedback from all our customers is vitally important to us and we always want to try and enhance our service. With this in mind, we have been building our customer service department at UPayCard, so we can respond more quickly to customer needs.
Per your comments, we are very happy you find our services so good and suitable for your needs and we hope your experience with us will continue to be a pleasant one further as well.
You can reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com.
Thank you!
The UPayCard Team