UPayCard
Questions & Answers

Hello Jean, Thank you for getting in touch and for your appreciation. Please note that the time frame of the crypto incoming transfers is not something that we can control from our side. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team

Hi Andre, Thank you for getting in touch. Please note that our cards can be used anywhere around the world where the scheme logo of our issued cards are displayed. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team

Hi Todd, Thank you for getting in touch. Please note that United States residents are not allowed to register an account in UPayCard. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team

Hi Dariusz, Thank you for getting in touch. I am not sure I understood your question correctly, but I believe you are asking about our prepaid cards. Please be informed that our prepaid cards for individuals are temporary unavailable, however kindly note that this service will be back in few weeks. You will be notified via email through our Newsletter once the prepaid cards are available again. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team

Hi Merik, Thank you for getting in touch. Please be informed that you can provide the copy of your passport as a Government Issued ID and the copy of your drivers license (both sides of it) as a proof of address. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team

A: Hi Merik, Thank you for contacting us. Please note that we are FCA licensed and we work worldwide, so anyone can open an e-wallet with us. You will surely be able to exchange USD to Bitcoin inside your UPayCard account. Besides this type of transaction, you will get many other facilities and benefits having an account with us. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team

Hi Andrew, Thank you for contacting us. Please note that you can definitely receive and withdraw crypto from/to your own crypto ledger just by using the relevant crypto-address. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team

Hello Andrew, Thank you for contacting us. Please be informed that is not mandatory to have a bank account in order to register an UPayCard account, you can easily load or withdraw money from/to your Paypal account instead. Besides Paypal, you will find in the dashboard of your UPayCard account several other loading and withdrawal options which you can use. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team