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UPayCard

How would you rate UPayCard?
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MD
1 review
7 helpful votes
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Excellent Customer Support
February 26, 2019

I had few questions about PayPal and how UpayCard works. Steve, was very patient with me and answered to all my questions.

Date of experience: February 26, 2019
Oregon
1 review
4 helpful votes
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Transfer Help
May 3, 2019

They were very quick to help me with my query about an outgoing wire transfer. I'm so glad they could help. Thanks.

Date of experience: May 2, 2019
Texas
1 review
2 helpful votes
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Awesome customer support by jessica
June 22, 2019

Truly professional was very calm and composed helped me for hrs. This is the kind of customer service I was looking for.

Date of experience: June 19, 2019
Sri Lanka
1 review
4 helpful votes
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Upay Card
March 25, 2019

Very nice person. Very helpful and knowledgable. Solve my issue within couple of minutes. No waiting time

Date of experience: March 25, 2019
Wisconsin
1 review
7 helpful votes
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Informative
April 2, 2019

John was very helpful and patient with me. We had a short conversation but he was very concise. Thank you for your service and knowledge.

Date of experience: April 1, 2019
Pennsylvania
1 review
4 helpful votes
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Payment Went Through
March 25, 2019

I had my middle name as part as my name on UPay but not on PayPal so payment was rejected. Bryan was able to delete my middle name on UPay and payment went through from PayPal.

Date of experience: March 25, 2019
New York
1 review
6 helpful votes
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Most helpful
April 11, 2019

The agent who assisted me was Arthur, he was able to resolve a problem with me in the moment without waiting for 24hr until the system check it.

Date of experience: April 11, 2019
Minnesota
1 review
8 helpful votes
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Monica was helpful
February 19, 2019

I was inquiring to find out how to properly update my bank info. The process was smooth and efficient

Date of experience: February 18, 2019
India
1 review
2 helpful votes
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Worst
October 30, 2018

This is worst. Full of errors. Blocking customers from doing transaction for a full day for their fault also.

Date of experience: October 30, 2018
Bangladesh
1 review
2 helpful votes
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Just Amazing
June 12, 2019

She assist me well with proper information. I give her five in five star. Thanks for her valuable survived.

Date of experience: June 9, 2019
Canada
1 review
6 helpful votes
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They will never open your account. Unless. You send them all your Id's and tell them where your spare house key is.

Date of experience: July 5, 2018
Albania
1 review
7 helpful votes
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Awesome Support
February 26, 2019

Friendly guys... Mike and Patricia helped me a lot on everything... they stood with me in line to finish everything, asked to help me again

Date of experience: February 25, 2019
Philippines
1 review
5 helpful votes
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Bank Account Query
February 24, 2019

The customer support is fast and able to provide good support. Thanks to Mike for the awesome assistance with my concern.

Date of experience: February 23, 2019
New York
1 review
5 helpful votes
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Amazing
January 21, 2019

Steve helped me, with a basic problem very eloquently, easy to understand and very to the point. Every other customer service needs a steve

Date of experience: January 20, 2019
Texas
1 review
7 helpful votes
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Helpful
March 4, 2019

Very quick and educated in helping me understand the process and what is needed and necessary.

Thanks

Date of experience: March 2, 2019
Virginia
1 review
6 helpful votes
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Aaron
April 11, 2019

Aaron was very patient and helped me resolve my issue very quickly. There was a minor error on my part but it was quickly resolved. Thanks!

Date of experience: April 9, 2019
New York
1 review
4 helpful votes
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Awesome!
March 25, 2019

Excellent customer service and help in answering questions about the service and technical issues. Thanks again!

Date of experience: March 24, 2019
Illinois
1 review
6 helpful votes
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Help with questions and phone verification
April 7, 2019

It was great, Monica was very helpful and patient with my questions, and helped me verify my phone number.

Date of experience: April 5, 2019
California
1 review
6 helpful votes
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Very fast and helpful
April 2, 2019

I was helped every step of the way and my experience was quick and easy. I really am thankful for the service.

Date of experience: April 1, 2019
Arizona
1 review
3 helpful votes
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Fantastic Customer Service from "Julian"
May 17, 2019

Julian helped walk me through a ton of questions and was very polite and quick. Helped relieve a lot of stress.

Date of experience: May 17, 2019

Overview

UPayCard has a rating of 3.5 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPayCard most frequently mention and customer service. UPayCard ranks 8th among Payment Processing sites.

service
5
value
6
shipping
4
returns
2
quality
4

Instant Feedback

145 reviews