I had few questions about PayPal and how UpayCard works. Steve, was very patient with me and answered to all my questions.
They were very quick to help me with my query about an outgoing wire transfer. I'm so glad they could help. Thanks.
Truly professional was very calm and composed helped me for hrs. This is the kind of customer service I was looking for.
Very nice person. Very helpful and knowledgable. Solve my issue within couple of minutes. No waiting time
John was very helpful and patient with me. We had a short conversation but he was very concise. Thank you for your service and knowledge.
I had my middle name as part as my name on UPay but not on PayPal so payment was rejected. Bryan was able to delete my middle name on UPay and payment went through from PayPal.
The agent who assisted me was Arthur, he was able to resolve a problem with me in the moment without waiting for 24hr until the system check it.
I was inquiring to find out how to properly update my bank info. The process was smooth and efficient
This is worst. Full of errors. Blocking customers from doing transaction for a full day for their fault also.
She assist me well with proper information. I give her five in five star. Thanks for her valuable survived.
They will never open your account. Unless. You send them all your Id's and tell them where your spare house key is.
Friendly guys... Mike and Patricia helped me a lot on everything... they stood with me in line to finish everything, asked to help me again
The customer support is fast and able to provide good support. Thanks to Mike for the awesome assistance with my concern.
Steve helped me, with a basic problem very eloquently, easy to understand and very to the point. Every other customer service needs a steve
Aaron was very patient and helped me resolve my issue very quickly. There was a minor error on my part but it was quickly resolved. Thanks!
It was great, Monica was very helpful and patient with my questions, and helped me verify my phone number.
I was helped every step of the way and my experience was quick and easy. I really am thankful for the service.
Julian helped walk me through a ton of questions and was very polite and quick. Helped relieve a lot of stress.
Answer: Hello Jean, Thank you for getting in touch and for your appreciation. Please note that the time frame of the crypto incoming transfers is not something that we can control from our side. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team
Answer: Hi Andre, Thank you for getting in touch. Please note that our cards can be used anywhere around the world where the scheme logo of our issued cards are displayed. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team
Answer: Hi Todd, Thank you for getting in touch. Please note that United States residents are not allowed to register an account in UPayCard. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team
Answer: Hi Dariusz, Thank you for getting in touch. I am not sure I understood your question correctly, but I believe you are asking about our prepaid cards. Please be informed that our prepaid cards for individuals are temporary unavailable, however kindly note that this service will be back in few weeks. You will be notified via email through our Newsletter once the prepaid cards are available again. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our 24/7 live chat facility on www.upaycard.com. Thank you, The UPayCard Team
Answer: Hi Merik, Thank you for getting in touch. Please be informed that you can provide the copy of your passport as a Government Issued ID and the copy of your drivers license (both sides of it) as a proof of address. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team
Answer: A: Hi Merik, Thank you for contacting us. Please note that we are FCA licensed and we work worldwide, so anyone can open an e-wallet with us. You will surely be able to exchange USD to Bitcoin inside your UPayCard account. Besides this type of transaction, you will get many other facilities and benefits having an account with us. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team
Answer: Hi Andrew, Thank you for contacting us. Please note that you can definitely receive and withdraw crypto from/to your own crypto ledger just by using the relevant crypto-address. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team
Answer: Hello Andrew, Thank you for contacting us. Please be informed that is not mandatory to have a bank account in order to register an UPayCard account, you can easily load or withdraw money from/to your Paypal account instead. Besides Paypal, you will find in the dashboard of your UPayCard account several other loading and withdrawal options which you can use. In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com. Thank you, The UPayCard Team
UPayCard has a rating of 3.5 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPayCard most frequently mention and customer service. UPayCard ranks 8th among Payment Processing sites.