website thubmnail of Unsold.com
How would you rate Unsold.com?
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GB
1 review
2 helpful votes
Follow Malik S.
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I removed 1 star because we had a bit of a misunderstanding at first.
Their customer service helped me a lot sorting out the misunderstanding with the hotel reservation.
I didn't make the trip yet but it seems that everything is sorted for now.
My experience will be decisive regarding a possible extra star.

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
Follow Andres F.
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I click membership access. Imputed required info... got three named hotels ( in the 3 star categories. Not as advertised) then selected Waikiki Resort Hotel. But was not able to proceed and complete the booking.
I requested help from support assistance. To confirm booking at this hotel but have not received any reply to this date. Instead got " unsold.com website is temporarily UNAVAILABLE at this time". Please help!

Date of experience: August 8, 2021
Australia
1 review
16 helpful votes
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Great Price and Excellent Customer Service
July 21, 2020
Updated review

Some initial problems reflecting new corporate website but very quickly and easily resolved with excellent (+) customer service. They really are there to help. The price was great and 24 month booking window is much better and more flexible than other providers.

Date of experience: July 21, 2020

Would not accept valid and correct credit card details...
August 19, 2020
Previous review

Would not accept valid and correct credit card details on first 2 attempts. You almost lost a booking. I had to check to make sure it was not a credit card harvesting scam. Lost

Date of experience: July 20, 2020
California
1 review
0 helpful votes
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I just stumbled onto this website
July 9, 2021

I just stumbled onto this website. Manage to book 7 nights in Maldives for a little over $400. Have not booked the date or hotel yet but if this works out then I will be using Unsold a lot more often.

Date of experience: July 9, 2021
Pennsylvania
1 review
16 helpful votes
Follow Lori M.
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Need to cancel my booking because all weekend dates are blocked, which was not stated in offer. Cannot get in touch with anyone. No phone number to call and live chat keeps telling me someone will contact me via email for the last three days.

Date of experience: February 2, 2021
Canada
1 review
0 helpful votes
Follow Lori G.
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5 Stars for "how would you rate your overall value so far?" I purchased from an ad in a game. This is taking a huge chance as there was little reason to trust this company with my info. If they had PayPal, I would have trusted it more.

Date of experience: June 25, 2021
Canada
1 review
28 helpful votes
Follow Caitlin J.
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Great Experience
December 20, 2020

I don't normally write reviews but we had a really great experience with Unsold! The room/suite we got in Banff st Tunnel Mountain Resort for $115/night was truly an amazing deal, and no extra fees when we got there! We definitely plan to use Unsold again. Of course, the no-cancellation/two week pre-booking can be inconvenient, depending on your situation, but it worked out perfectly for us!

Date of experience: December 18, 2020
Texas
1 review
0 helpful votes
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Just booked a week in Orlando
May 17, 2021

Just booked a week in Orlando. Not sure what hotel Unsold has selected but will give an update when my travel to Orlando and experience ends. Looking forward to this first time booking with Unsold.com since I was told by others to stay away from but want to experience it myself!

Date of experience: May 17, 2021
Australia
1 review
0 helpful votes
Follow Roslyn P.
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Looking for something on sunshine coast for a few days in winter and thought I would try this and see if it works out. Only putting toe in the water at this stage yet to be proven they may make 5 stars.

Date of experience: December 7, 2020
GB
1 review
0 helpful votes
Follow Joseph M.
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I have previously bought the Singapore deal and was going to use it this month. Sadly government restrictions suddenly cancelled my trip. Unsold.com staff were extremely helpful and reinstated my booking. Also the value is fantastic.

Date of experience: November 22, 2020
Louisiana
1 review
24 helpful votes
Follow Martha L.
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I would like to give a shout out to the customer review team that handled my claim entitled "weekend fiasco". Due to circumstances beyond their control, we drove 250 miles to our destination only to find the hotel was closed for 2 weeks due to hurricane damage; no beach hotels were available from Gulf Shores to Panama City. After contacting customer service we were reimbursed our expenses for the night and mileage. I will be using Unsold.com again after this experience and highly recommend them.

Date of experience: November 5, 2020
Australia
1 review
15 helpful votes
Follow Francine G.
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Based on the 4 star property rating at a destination that I would love to visit! Byron Bay is a high end holiday location and the last time I was there was 23 years ago when I was 8 months pregnant with my youngest daughter parked under a tree watching my husband walk off in the distance with my eldest daughter along a famous stretch of gorgeous beach! The price of the property also clinched the deal for me. Thank you Unsold.com what a phenomenal product you're offering to customers. You made my choice so easy!

Date of experience: November 19, 2020
Australia
1 review
0 helpful votes
Follow Rob T.
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After seeing the deal there was no excuse not to take advantage of the opportunity. We are now locked in and only have to arrange all the activities... accommodation is booked... and at a 4 Star hotel. How good!

Date of experience: November 27, 2020
Australia
1 review
2 helpful votes
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Short Getaway
June 20, 2021

We bought an unsold voucher for Cairns and Port Douglas. We had no idea what to expect. We couldn't get in on a friday/Saturday night however that did not deter us.
Port Douglas were choices of Mantra or Wyndham Ramada which we chose. We upgraded to a pool view for a few dollars extra a night. We were very happy with our choice of hotel and room. The pool area was like a lagoon and had a swim up bar. Guests were saying food was good but they were closed on a Tuesday and Wednesday so we did not get to try.
A little out of town but a shuttle service runs for $8 return. Only a couple minutes walk to 4 mile Beach where you could walk to town in about half hour.
In Cairns we also had choice of a few places but we chose Southern Cross Apartments which were also nice and equipped with a self catered kitchen except for oven. Was near to shopping centre and restaurants but a 15 minute walk from the esplanade.
Overall very happy with our experience using unsold vouchers.

+3
Date of experience: June 19, 2021
Australia
1 review
20 helpful votes
Follow Hendrika B.
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Booked a stay on the south coast, three different hotels showed, one hotel a 4 star where we had stayed before and the other two 3 stars very disappointed and wrote an email to Unsold, they apologised as they had nothing else at the time. They offered a refund or make an other booking later. This service was excellent. Thank you unsold.

Date of experience: October 3, 2020
Louisiana
1 review
0 helpful votes
Follow Mark Z.
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It asks "How would you rate the overall value so far?" - well, I just bought it, haven't picked dates or anything, so it's really too early to evaluate... we'll see how it goes sometime in the next 24 months!

Date of experience: July 20, 2021
Canada
1 review
1 helpful vote
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I love NYC
July 21, 2021

I love NYC. Every year I come to New York with my family. But because of the Pandemic it was on hold. Hopefully in the few months can travel again and NYC first place to visit. And hopefully with your promotion I won't be disappointed. Looking forward with this opportunity. Thank you.

Date of experience: July 21, 2021
Pennsylvania
1 review
9 helpful votes
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Could not resist the price of the hotel and my daughters has been so wanting to go to Hawaii we also belong to disney vacation club so one week at your hotel and we may be able to extend our stay with our disney membership looking forward to a pleasant experience that i will tell my family and friend about unsold, com

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
Follow Erin L.
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I purchased an unsold vacation to Banff and used it over the summer. I was extremely impressed with my hotel choices and the ease of booking. The price you pay is the total price; there are no extra added taxes or charges and I loved that as well.

Date of experience: July 22, 2020
Massachusetts
1 review
2 helpful votes
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Price point
December 6, 2020

Price point. However, I hope this offer lives up to the standard that you suggest in your advertisement. I will be happy to give a full and fair review of my trip after I experience Paris through your service. I have and continue to travel the world. I am looking forward to a stay of pleasure and convenience. Best Regards Debra

Date of experience: December 6, 2020

Overview

Unsold.com has a rating of 3.9 stars from 15,843 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unsold.com most frequently mention great deal, bucket list and customer service. Unsold.com ranks 1st among Travel Search Engine sites.

service
44
value
57
shipping
40
returns
17
quality
52