website thubmnail of Unsold.com
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Canada
1 review
0 helpful votes
Follow Erin L.
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I purchased an unsold vacation to Banff and used it over the summer. I was extremely impressed with my hotel choices and the ease of booking. The price you pay is the total price; there are no extra added taxes or charges and I loved that as well.

Date of experience: July 22, 2020
Massachusetts
1 review
2 helpful votes
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Price point
December 6, 2020

Price point. However, I hope this offer lives up to the standard that you suggest in your advertisement. I will be happy to give a full and fair review of my trip after I experience Paris through your service. I have and continue to travel the world. I am looking forward to a stay of pleasure and convenience. Best Regards Debra

Date of experience: December 6, 2020
Indiana
1 review
0 helpful votes
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Because I like the price!
May 7, 2021

Because I like the price! And I do travel often and find it interesting when I stay somewhere and pay full price for my stay ans so many rooms are open! I love that I can stay at a nice hotel for half the rate using this site! I'm looking forward to booking this way from now on

Date of experience: May 7, 2021
New Jersey
1 review
44 helpful votes
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I honestly love Unsoldvacations. Have booked all ranges on this site - from my backpacker trip around Europe to my 5 star resort in Punta Cana. Highly recommend this site. For hotels it is one of the best - pricing is competitive.

Date of experience: March 9, 2020
GB
1 review
0 helpful votes
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I bought a vacation deal thinking I could choose my travel dates after payment, but there was no option to book anything right away. After they charged my card, I found out there were barely any dates available—pretty much useless. It feels really sneaky, like a bait-and-switch. The booking process was unclear and made me feel scammed. Still waiting to see if I'll get my refund, but I definitely wouldn't recommend this to anyone.

Date of experience: April 26, 2025
Virginia
1 review
1 helpful vote
Follow Cathy C.
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They took my money and ran
September 9, 2021

Based on good reviews I purchased a vacation stay for Dublin and excitedly began the process of researching dates and available properties. Now the web site is shut down, no one answers my emails or returns my phone calls. It appears I've lost my money…

Date of experience: August 10, 2021
GB
1 review
4 helpful votes
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No response, site down
September 11, 2021

Bought a voucher last month. Contacted them this week cause I couldn't login my account. Got an email saying they are having issues with their site and will get back to me. Then another email saying(pretty sun up) we haven't heard from you, guess your request has been solved"

I was waiting for them!

What a joke! Big scam don't use them

Date of experience: August 12, 2021
Canada
2 reviews
2 helpful votes
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Received a refund
December 13, 2021

Paid for the future travel, when time to book hotel, website no longer available. Refund was requested half years ago, credit card provider denied my dispute request, so I searched website if someone actually received a refund or not, then I could find an email (*******@unsold.com)address through FB page to request a refund, contacted, received is within a 3days.

Date of experience: December 13, 2021
Arizona
2 reviews
5 helpful votes
Follow D N.
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Unsold Complete Scam!
September 10, 2021

Purchased through Unsold website, but our credit card was charged by BookVIP. Without any notice, our 3 reservations were cancelled and no refund was given. We only found out because we called the hotel directly to confirm before our arrival. The hotel said the reservation was cancelled by our "travel agent" and there was nothing they could do. We then contacted BookVIP, since they charged our card, and the operator essentially stated we were out of luck (and money) because Unsold is no longer in business. Charges are being disputed with or credit card company as I type this.

Date of experience: August 11, 2021
Illinois
1 review
1 helpful vote
Follow Steven A.
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After logging into and creating an account with unsold.com all of a sudden every so often there's an attempt to take $179 out of my registered account so it's unauthorized and therefore they are making an attempt to steal money so beware although I had yet to book a trip I'm still trying to understand why they're trying to take my money

Date of experience: August 11, 2021
Japan
1 review
1 helpful vote
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This is a scam
September 9, 2021

This is a scam. We booked a 4-star hotel in Okinawa last June 2021 for a 6-day stay via unsold.com. We called up the hotel a couple of days after reservation to confirm our booking. The hotel confirmed our booking. However, 3 days before the check-in day, we called up the hotel to notify we'd be checking-in late because we will be taking an afternoon flight. But the hotel said our reservation has been cancelled by our travel agency. We were not even notified about the cancellation. And the money was not refunded to us.

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
Follow Kyle B.
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We had booked with Unsold before and it worked out fine. But now we have a Hawaii package paid for and I have heard they have now shut down. I haven't received any info on what happens to our money now. Frustrating.

Date of experience: August 9, 2021
Cyprus
1 review
2 helpful votes
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Unsold.com is a scam
September 11, 2021
Updated review

I have just found out that unsold.com have ceased business, shut down their website, cancelled all hotel bookings and did not refund any of the money. They didn't even advise the customers that they no longer have bookings. It was either a ponzi scheme/scam/ or very bad business. I was lucky to be one of the last people to actually use the hotel that I paid for.

Date of experience: August 12, 2021

It is a great way to travel on a budget
August 3, 2021
Previous review

I was weary of this being a scam, but it is not. I paid the amount for a 5 night stay in Santorini. Immediately I received a link that took me to a page showing me what dates are available and what hotels are available on those dates. Please note that many dates are not available, but if you are flexible on your vacation dates then this is for you. I booked the Thera Mare Resort in Perissa, Santorini and called the Manager there who confirmed my booking. I have just come back from a 5 night stay. The hotel was lovely, the staff were amazing, friendly and so helpful. I cant believe I stayed in Santorini for €204 for 5 nights! Highly recommend this site. I have no idea how they make their money as the manager advised me that they charge the travel company much more than what I paid for the room. I will be booking more vacations via unsold.com

Date of experience: July 4, 2021
Canada
1 review
1 helpful vote
Follow J B.
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unsold.com has ceased business operations and failed to notify any customers that this happened. They also called all of the hotels that customers had confirmed bookings with and cancelled the reservations without customer permission and without even informing travellers. unsold.com does not refund travellers for the cancelled reservations and has appeared to keep the money for themselves. Best attempt is a credit card chargeback application for services paid for but undelivered. Awful experience and feels like a scam.

Date of experience: September 1, 2021
Australia
1 review
0 helpful votes
Follow Frank L.
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I set up an account and started to do research on a trip I have planned. It seemed the prices were far to cheap and on further investigating found out it was all in US Dollars even for Australian Hotels which is far enough as it is an American web page.
I sent several emails regarding my concerns about different subjects and always got a prompt reply. Last week I noticed $79Us came out of my account without any authortization and promply an email was sent from UpSold for the refund of the money. Now 7 days late no money has been refunded into my account and the Web Site is under Construction. Once again I sent an email and received a prompt reply that the ticket item as been solved. Once again no money in my account. I am beginning to wonder what is going on with this company.

Date of experience: August 10, 2021
Australia
1 review
1 helpful vote
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Terrible to deal with
August 25, 2021

Poor hotels, poor prices and hard to get a refund. Experience in Australia was not good.
Now they are applying to take down my original review claiming I was not a real customer!
Well that's resulting in another 20 reviews for them now.
Be careful of this company

Date of experience: July 26, 2021
Switzerland
1 review
1 helpful vote
Follow Carlo R.
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1) If I buy a voucher that is supposed to be redeemable within 24 months I expect it to be redeemable for any date within the next 24 months - if it hasn't been clearly stated differently. It only shows AFTER purchase that many dates are not available at all.

2) After contacting the support (only available through support site, no phone, no live chat) I'd like to get a response that goes beyond an automatic confirmation of receipt. In my case, this doesn't seem to / didn't happen either.

My conclusion, unfortunately: Not a trustworthy business -- I advise against it.

Date of experience: June 30, 2021
Australia
1 review
0 helpful votes
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Ripped off, Scam Alert!
September 9, 2021

Just found our booking for next week was cancelled last week! No contact, Web sites down. Ruined our only break this year, travel arrangements, leave bookings, school arrangements all wasted.

Date of experience: August 10, 2021
Florida
1 review
0 helpful votes
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When in Rome?
July 6, 2021

2 of prior bookings we have saved at least $500 but the rome hotel...
Rome, 5 night, deal Offered an original Price of $1047. 00 for Only $297.00...
When I payed to Book online they gave me a hotel that cost $210.00 for all 5nights on high season if booked directly with hotel site.
Definitely will like to hear from unsold.com

Date of experience: July 6, 2021
TW
1 review
29 helpful votes
Follow Jessie L.
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I saw a promotion package in Facebook today to Santorini for 5D4N at USD 316 with 2 years booking flexibility. When I tried to make payment, it showed the card was rejected by the gateway then. Hence it is as unsuccessful transaction without any confirmation further. However, I found my credit card was charged later on. This is ridiculous situation- I didn't get any booking number confirmation, but the charge was made!

I made international calls to inform my bank- I have to get the merchant to validate on my own, they could only block the card first to avoid further suspicious charges.:(

Update: Unsold web responded quickly on investigation- it identified the transaction payment failed in the midst of gateways after two days, while the credit card charge cancellation took about 7 days. However, it did not explain why and how the root cause of the transaction bug..

Date of experience: October 5, 2020

Overview

Unsold.com has a rating of 3.9 stars from 15,843 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unsold.com most frequently mention great deal, bucket list and customer service. Unsold.com ranks 1st among Travel Search Engine sites.

service
44
value
57
shipping
40
returns
17
quality
52