It took a bad review to get a human to talk to but they called me right away and resolved the issue. This eases my mind with going forward with this company.
As of right now I am not happy with this company. They have charged my account twice for my 1st installment payment and they charged my account a day before they were supposed to. There is no customer service number to call only email which takes forever for an answer. The live chat option is a joke because it's all automated not a live person. This makes me very unsure if I want to continue with company or just get a full refund.
The charge to my account was above the listed price around $100 more. How can you advertise one price show in the deal and charge more. Package bought during timer of event. Sad. Very sad.
I have had nothing but praise for the service provided. It now makes it 5 holidays I have purchased through you company. Thank you, I am about to purchase my 6th holiday to Queenstown. John
Website is a scam, it has been down for 5 days and no way to contact them to get back money paid. There is no number that you can call, only way to contact them was through the site which is down
Sounds interesting, we will send reviews after completing the package. We have had excellent experiences with these types of offerings and also had horrible experiences. Time will tell...
Worried about Payment with credit card must more secure with 2 verification ( cvc and otp number by phone), for systems running now no have double verification.
Finally this is not just a plan, I was planning for a while to come back to Dubai to visit and hopefully within 24 mons I'm gonna do it miss the place a lot and some good friend there.
I did not believe the deals, it was too good to be true so I did a little research on sitejabber.com and the number of positive reviews on there was spectacular.
My husband and I booked with unsold.com for our first time ever July 11th 2021. It is not August 7th and I've come to find that our room was cancelled August 4th 2021 without any notice, why? The only reason I found out that Our room had been cancelled was due to me trying to log into my unsold.com account to see if there were any other hotels that we could reserve while on out trip out west to find that the website www.unsold.com was down for maintenance, I called the hotel directly and they were the ones to confirm that the reservation had been cancelled on August 4th. I work for a telecommunications company here in Canada and I understood that at times the website can be down while IT is working on any issues. I tried looking for customer service contact number and was unable to find any helpful information to get live assistance with our concern. I did find a live chat for customer service and I feel disappointed to say that I've been waiting for a customer service rep to answer my chat for over 8 hours and knowing that they won't answer. I do not recommend this company, save your money and order from Hotwire or Bookings.com, my husband and I have been using these two reputable companies for a number of years with no issues. If for any reason our issue with Unsold.com contacts me with an explanation and refund I will certainly update my review. I do have my email stating that I purchased the hotel room and that it was confirmed and I'm working on updating the pictures. Best of luck to all!
I just book a holiday for a very first time in unsold. I hope it will be a fabulous time with no drama. And I'm looking forward for more booking in the future. Thank you unsold..
Good deals. This is the second city in Europe we've booked and looking for two more cities for our tour in '22. Already booked Victoria BC for later this summer
The deal was just too irresistible to pass on. This destination has been on mine and my husband's bucket list and a hotel at this rate would have been impossible to find on my own.
Booked a holiday earlier on as well. It's doesn't say. Is it for two members or one. Very confusing. Please specify clearly. When one book. So that person knows. It's for one or two members.
I had once bought from Unsold but could not find the date I wanted and had to request for refund. I received approval process within a day and my refund within a few days. Unsold is great!
I love a good deal and I love to travel. Its also nice to have different payment options. This will allow for me to travel and book additional trips with my family
The price is incredibly attractive! I've never been to Spain, nor to Europe, except a quick trip to Rome and Assisi.So l grabbed the opportunity and hope to plan a European holiday.
The Travel Deal seems to be super nice. Like too good to be true and i hope it will turn out to be just that. I also read the reviews and my fears seem to be allayed so far.
Se3ms like a great deal. The jury is out. I also booked Sidney. If these are not good I will alert all my friends. If they are good you will have many more customers. Cheers!
Have booked a previous holiday and found the value was excellent. And looking forward to a holiday in Port Douglas back to back with an unsold purchase on the Gold Coast
I purchased the Hawaii one, and it was so simple to use it. I chose my dates, no rejections. I set my dates for Thanksgiving to see our son & granddaughter
Overview
Unsold.com has a rating of 3.9 stars from 15,843 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unsold.com most frequently mention great deal, bucket list and customer service. Unsold.com ranks 1st among Travel Search Engine sites.
We’re Different (and we’re proud of it)
At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.
Our Commitment To The Environment
Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.
Our Team
From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.
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- Miami, FL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jack,
As per our latest correspondence with you via our support portal, due to the technical issue at the time of your purchase, you were incorrectly charged. As such, our finance team has refunded you the difference. We certainly hope to see you again and look forward to being your travel partner in your next travel soon. Feel free to reach out to our 24/7 Customer Care Team through this support form here should you need to reach out to us: https://unsold.com/contact-us.
Unsold Management Team