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UnlockUnitReviews 4

1.9

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UnlockUnit Reviews Summary

UnlockUnit has a rating of 1.9 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. UnlockUnit ranks 75th among Unlocked Phones sites.

service
2
value
2
shipping
1
returns
2
quality
2
GB
1 review
1 helpful vote
Follow Michael J.
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Great and Fast service
November 24, 2017

I used their service to unlock my phone. Even though I was sceptical at the beginning, they did their job and sent me the unlocking codes.

Date of experience: November 24, 2017
New Hampshire
1 review
1 helpful vote
Follow James R.
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Thanks to these guys I could take my phone during my holiday to Europe.

My att Samsung was unlocked in less than a day and once I got in France, I could insert one local card. In this way, I used data without paying any extra fees!

Thimbs up!

Date of experience: November 1, 2017
California
1 review
2 helpful votes
Follow Josh S.
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Unlockunit took 3 full days to provide Google e-instructions to unlock my phone using an active T-Mobile SIM card, which I don't have. When I told them I didn't have a T-Mobile SIM they told me to borrow one. They NEVER provided a code, and refused refund when I requested they stand behind their "100% Money Back Guarantee" to unlock my phone.

My phone REMAINS LOCKED. I already knew I could use a T-Mobile SIM to unlock it, which is why I used their service in the first place. My phone ALREADY qualified for a unlock from the carrier, IF I had a T-Mobile SIM--it was the promise of an unlock code (no SIM required) that prompted me to use their service.

I now have to dispute the transaction with my credit card company. Whether Unlockunit unlocks your phone or not, they will take your money. Their "guarantee" is trash. Use another unlock service.

Date of experience: December 31, 2016
Maryland
1 review
4 helpful votes
Follow Ndu A.
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Avoid these crooks
January 12, 2015

Avoid these crooks. I paid them for 2 phones to be unlocked. Samsung Galaxy s5 on December 29 and 27. I have not heard from them again.
Paypal trans id: oku310/*******n
Amount: 39.00
Paypal trains id: *******u*******g
Amount: 31.99
They are crooks.

Date of experience: January 12, 2015
Andrei C. — UnlockUnit Rep
over a year old

Hi,
We're sorry to hear about this unpleasant situation. We hope that our support team managed to solve this in the end.