Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Just noticed last night that the top bar is ripped 70% of the way. It has been up less than two months.
Lost one star b/c flag description should have said grommets only and no fabric pocket for flag pole.
Before receiving the flag pole, United States Flag Store reached out to our office with instructions on how to receive the oversized package and what concerns to look for. They were very informative and helpful.
Was well pleased easy to assemble. With pulley rope makes lowering flag to half mast possible as opposed to telescoping. Being a. Vietnam Vet I see the importance of seeing our flag flying.
Chat rep was helpful on choosing a similar flag to a previous one that we had ordered in the past
Easy to order,great price, simple and correct order
Arrival
Received it on time. Great quality and easy to order online.
Lots of different choices in size and materials and good descriptions and photos with details.
Website was easy to use and efficient. The product was received on time.
Great... Appreciate the discounts.
Need more selection of 82nd Airborne flags, decals. Thanks
Don't want any flags made in CHINA or foreign countries
Quick delivery! Perfect condition, highly recommend! Thank you!
The website was easy to navigate, ordering was easy and delivery was prompt. The quality of the flags I purchased was excellent. I ordered one for myself and one for a gift. Would definitely purchase again when I need flags for gifts or for myself.
Easy to order, but the flags are not made in the USA. Could not find that when I was ordering the flags.
Great price exactly what I was looking for!
Will
Definitely recommend to others!
Service was great. So stop sending me these this to review i filled this out before please quit befoe so stop[ asking me to reply.
Bought this for my brother and sister, brother is a veteran. Their flag was tattered and torn so i purchased this for them. They were amazed with the quality and thickness. Very happy family, will certainly purchase from you again in the future. Thank you and God bless!
This is an excellent quality flag. As every bit as good as Allegiant Flags, without the high cost. Looks like it should last a few years being hung outside daily.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri