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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Easy to purchase- everything arrived safely! The only thing is that the flags don't stay up to the top of the pole - they slide down … Easy fix w a little glue though - no worries!
Flag was easy to order. Beautiful product! The additional yard flags were great as well.
I sell flags all over the Midwest these polls definitely do the trick and draw attention.
Easy ordering; items came a lot sooner than expected. Thank you!
Ordering was Quick and easy. Instructions were spot on. Description accurate.
I received my order damaged and missing parts. I have sent pictures 3 times with order number and box condition that was delivered.
The communication was excellent. The towel was delivered quickly, and it looks good. I haven't used it yet, but so far, so good.
The order was easily placed, with receipt projected in a few days. But on the day I thought my order would arrive, I received a vague message that there was some problem. My order arrived the following week, but I didn't receive an updated message to explain the delay. So I am satisfied with the order, but feeling a bit puzzled by the incomplete communications.
If I need to order flags in the future, I would order again from the United States Flag Store.
Good quality. Delivered timely. Will use this company for future orders.
I ordered these particular flags because I fly them behind my Harley-Davidson. They can with stand the traveling I do for a while longer then the regular flags. These flags that I fly have a special meaning to me as I am a disabled Marine veteran, always live by the code of honor courage and commitment. They move with every breath of a fallen soldier, so I will honor them by flying them proudly.
This is a well-made flag. Very nice quality. I appreciate that it is made in America! Will buy from here
I understand supply chain issues. That said, the flag is too heavy and the colors are off.
Easy to order and delivery was fast. No problems placing order.
User-friendly service and quick shipping. Easy to navigate all options.
Great customer service and quality products. Anytime I had a question about our order I would call and speak with a customer service rep and they were very helpful and
polite as they answered my questions.
Just placed an order for your Police Officer grave flag holder. My father just passed away and he was a police officer for 28 years and then a court bailiff for another 24 years. I am looking forward to getting it on his grave. Like I said the first one we got I was very disappointed in. It is a sticker on a plastic background. It was a lot nicer looking in the picture than it is in person. We exchanged that holder for the Policeman's aluminum badge holder. It is much nicer. It is heavier and sturdier. It is a very nice holder. The staff was great in helping me with the exchange. I am very pleased with the second holder and would recommend it to anyone.
Ordering the flags was easy with no problems. Flags were received in a timely manner without any damage. Overall - Outstanding.
Thank You for my order.We can't buy these Flages around are area. I like these ones that are stitching on the ends so they done fray.
Happy with my flag. We live in a windy area and the flag is holding up well,
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri