United States Flag Store
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United States Flag StoreReviews 8,956

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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48,588 reviews

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Wisconsin
2 reviews
0 helpful votes
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Super fast shipping!
October 13, 2022

Easy to purchase- everything arrived safely! The only thing is that the flags don't stay up to the top of the pole - they slide down … Easy fix w a little glue though - no worries!

Date of experience: September 13, 2022
Pennsylvania
1 review
0 helpful votes
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Great
October 13, 2022

Flag was easy to order. Beautiful product! The additional yard flags were great as well.

Date of experience: September 13, 2022
Iowa
1 review
0 helpful votes
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Best Flag Poles on the market.
October 13, 2022

I sell flags all over the Midwest these polls definitely do the trick and draw attention.

Date of experience: September 13, 2022
Georgia
1 review
0 helpful votes
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Easy ordering
October 13, 2022

Easy ordering; items came a lot sooner than expected. Thank you!

Date of experience: September 13, 2022
Alabama
1 review
0 helpful votes
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USA Flag excellent quality
October 12, 2022

Ordering was Quick and easy. Instructions were spot on. Description accurate.

Date of experience: September 12, 2022
Massachusetts
1 review
1 helpful vote
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Response to my issue sucks.
October 12, 2022

I received my order damaged and missing parts. I have sent pictures 3 times with order number and box condition that was delivered.

Date of experience: September 12, 2022
New York
1 review
0 helpful votes
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Good Looking Towel, Quick Delivery
October 12, 2022

The communication was excellent. The towel was delivered quickly, and it looks good. I haven't used it yet, but so far, so good.

Date of experience: September 12, 2022
Maryland
1 review
0 helpful votes
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Success Despite Confusion
October 12, 2022

The order was easily placed, with receipt projected in a few days. But on the day I thought my order would arrive, I received a vague message that there was some problem. My order arrived the following week, but I didn't receive an updated message to explain the delay. So I am satisfied with the order, but feeling a bit puzzled by the incomplete communications.

If I need to order flags in the future, I would order again from the United States Flag Store.

Date of experience: September 12, 2022
Texas
1 review
0 helpful votes
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Good flag, delivered on time.
October 12, 2022

Good quality. Delivered timely. Will use this company for future orders.

Date of experience: September 12, 2022
South Dakota
2 reviews
0 helpful votes
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Great product
October 12, 2022

I ordered these particular flags because I fly them behind my Harley-Davidson. They can with stand the traveling I do for a while longer then the regular flags. These flags that I fly have a special meaning to me as I am a disabled Marine veteran, always live by the code of honor courage and commitment. They move with every breath of a fallen soldier, so I will honor them by flying them proudly.

Date of experience: September 12, 2022
North Carolina
1 review
0 helpful votes
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Great American Made Flag!
October 12, 2022

This is a well-made flag. Very nice quality. I appreciate that it is made in America! Will buy from here

Date of experience: September 12, 2022
Colorado
1 review
0 helpful votes
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Like the American made one better
October 12, 2022

I understand supply chain issues. That said, the flag is too heavy and the colors are off.

Date of experience: September 12, 2022
South Dakota
2 reviews
0 helpful votes
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Looks good!
October 10, 2022

Easy to order and delivery was fast. No problems placing order.

Date of experience: September 10, 2022
Minnesota
1 review
0 helpful votes
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Flags
October 10, 2022

Product was great, everything was fine in shipment.

Date of experience: September 10, 2022
North Carolina
1 review
0 helpful votes
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Great Flag
October 10, 2022

User-friendly service and quick shipping. Easy to navigate all options.

Date of experience: September 10, 2022
Louisiana
1 review
0 helpful votes
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Great customer service and quality products. Anytime I had a question about our order I would call and speak with a customer service rep and they were very helpful and
polite as they answered my questions.

Date of experience: September 10, 2022
Illinois
1 review
0 helpful votes
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Just placed an order for your Police Officer grave flag holder. My father just passed away and he was a police officer for 28 years and then a court bailiff for another 24 years. I am looking forward to getting it on his grave. Like I said the first one we got I was very disappointed in. It is a sticker on a plastic background. It was a lot nicer looking in the picture than it is in person. We exchanged that holder for the Policeman's aluminum badge holder. It is much nicer. It is heavier and sturdier. It is a very nice holder. The staff was great in helping me with the exchange. I am very pleased with the second holder and would recommend it to anyone.

Date of experience: September 9, 2022
Mississippi
1 review
0 helpful votes
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Mississippi State Flag
October 9, 2022

Ordering the flags was easy with no problems. Flags were received in a timely manner without any damage. Overall - Outstanding.

Date of experience: September 9, 2022
New York
1 review
0 helpful votes
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Cemetery Flag
October 9, 2022

Thank You for my order.We can't buy these Flages around are area. I like these ones that are stitching on the ends so they done fray.

Date of experience: September 9, 2022
Minnesota
1 review
0 helpful votes
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Great flag
October 9, 2022

Happy with my flag. We live in a windy area and the flag is holding up well,

Date of experience: September 9, 2022