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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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The delivery was prompt and it looks great. My husband was proud of his military service and I'm proud to display the flag given to me at his funeral in such a nice case.
Easy finding what we wanted. Only issue I had was there was no option for a flag kit. One including the pole and hardware. Had to purchase pole and hardware separately. Other than that, great flag and the parts that attach the flag to the pole have ball bearings, keeping the flag free to spin in the wind and stay unfurled.
Excellent Quality U S Flag and a great price. Flag withstands high winds 60+ MPH. Retains the colors for indefinite periods. Recommend this product for anyone looking for a great flag at a great price.
I ordered my flag many weeks ago, and it just arrived. That said, it is absolutely beautiful, very well-made, and very worth the low price I paid. I would definitely recommend ordering one, especially if you are flexible about deliver dates.
I wanted a colonial flag with 13 stars to use as part of a costume portraying Betsy Ross. The one I obtained from United States Flag Store was of good quality, affordable, and delivered on time.
Product was as described. I encourage others to show support for Ukraine by displaying this flag where you live every day the way I do.
After a month and a half the flag seems to be a good quality, but getting it took an exceptionally long period of time, four to five weeks, due to a factory shut down.
MY husband ordered after seeing the ad on TV. The process of oedering must have been painless. I did not know he ordered it. When it arrived I was very impressed with the quality of the materials and the workman ship. I hVE BEEN A SEAMSTRESS SINCE THE 540"s. IT FLIES HIGH OFF THE FRONT OF OUR HOUSE.
SADLY IT IS THE ONLY ONE ON OUR SSTREET. THANKS
My experience with the Flag Store was very good. The site was easy to navigate, ordering was simple as was payment, and the order arrived quickly and in perfect shape. I have no complaints.
Apparently this store believes that they should hang up on customers. No offer of callback, just voicemail and disconnect. This wasn't after business hours. I was going to buy a flag shadow box. Nope. I think I'll use a different vendor.
This is a beautiful case to display a military flag from a funeral. We have purchased several of these for friends and family members who have had a deceased military funeral.
The experience was wonderful ordering and recieving the flags was a great experience!
I bought some 3x2 flags to hand out at my gym to members who are new American citizens. They were so grateful and appreciative of the gesture. When I need additional flags and a new 3x5 flag for my front window, I will be ordering from You! Thank You again!
I ordered 2 5 x 9.5 foot flags for my dad's memorial service. Only one official flag is issued for veterans and my 2 sisters and I all wanted one. The flags arrived on time. The honor guard folded all three flags prior to the service so all three could be included in the service. My older sister got the official flag and my little sister and I were presented with the flags I ordered. I was happy that these flags were replicas of the original and that they were able to be part of the service. I would recommend this company.
Have ordered a few times now from here and gotten approval to use for the foreseeable future for future flag purchases do to the companies US made flags. Great product and speedy service.
I have ordered from you many times with no issues until recently. I ordered a flag but never received it. After a couple of calls I was able to get a refund and I ordered another flag which arrived in less than a week.
It was a very good experience. Everything worked as expected and the flag is high quality and looks good flying under the American flag. Fore warned is fore armed. Trouble needs to go somewhere else.
I've been purchasing flags from United States Flag Store for years. We purchase them for use at my home, my parents' home, my brother's home, and our local cemetery. They are US-made, high-quality flags that withstand the wind in our rural area.
They exceeded my expectations with shipment. It seemed like they wasted no time to pack my order and send it out. I appreciate it.
Order was not shipped until 3 weeks after order was placed, and arrived 6 days after I needed it. Along with that, I reached out on three separate occasions, 3 by email and once by phone, only getting a reply to the final contact.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Riley, We are truly sorry for the frustrating experience you had calling us- Its never our intention to leave you on hold or disconnect suddenly. We appreciate you bringing this to our attention and would welcome another chance to assist you. Please call 877-732-2458 or email customerservice@onlinestores.com