United States Flag Store
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United States Flag StoreReviews 2,255

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
584
value
362
shipping
361
returns
16
quality
3,122
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48,588 reviews

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Minnesota
1 review
0 helpful votes
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Flag display
December 23, 2025

The delivery was prompt and it looks great. My husband was proud of his military service and I'm proud to display the flag given to me at his funeral in such a nice case.

Date of experience: December 13, 2025
Idaho
1 review
0 helpful votes
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We Like Our New Flag
December 18, 2025

Easy finding what we wanted. Only issue I had was there was no option for a flag kit. One including the pole and hardware. Had to purchase pole and hardware separately. Other than that, great flag and the parts that attach the flag to the pole have ball bearings, keeping the flag free to spin in the wind and stay unfurled.

Date of experience: December 8, 2025
Arizona
1 review
0 helpful votes
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Excellent Quality U S Flag and a great price. Flag withstands high winds 60+ MPH. Retains the colors for indefinite periods. Recommend this product for anyone looking for a great flag at a great price.

Date of experience: December 6, 2025
California
1 review
0 helpful votes
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I ordered my flag many weeks ago, and it just arrived. That said, it is absolutely beautiful, very well-made, and very worth the low price I paid. I would definitely recommend ordering one, especially if you are flexible about deliver dates.

Date of experience: December 5, 2025
Virginia
2 reviews
0 helpful votes
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Good quality and fast delivery
December 15, 2025

I wanted a colonial flag with 13 stars to use as part of a costume portraying Betsy Ross. The one I obtained from United States Flag Store was of good quality, affordable, and delivered on time.

Date of experience: December 5, 2025
Virginia
1 review
0 helpful votes
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Ukraine national flag
December 14, 2025

Product was as described. I encourage others to show support for Ukraine by displaying this flag where you live every day the way I do.

Date of experience: December 4, 2025
Illinois
1 review
0 helpful votes
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After a month and a half the flag seems to be a good quality, but getting it took an exceptionally long period of time, four to five weeks, due to a factory shut down.

Date of experience: December 3, 2025
Oregon
1 review
0 helpful votes
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OUR precious US Flag
December 11, 2025

MY husband ordered after seeing the ad on TV. The process of oedering must have been painless. I did not know he ordered it. When it arrived I was very impressed with the quality of the materials and the workman ship. I hVE BEEN A SEAMSTRESS SINCE THE 540"s. IT FLIES HIGH OFF THE FRONT OF OUR HOUSE.
SADLY IT IS THE ONLY ONE ON OUR SSTREET. THANKS

Date of experience: December 1, 2025
Missouri
1 review
0 helpful votes
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Flag Store
December 11, 2025

My experience with the Flag Store was very good. The site was easy to navigate, ordering was simple as was payment, and the order arrived quickly and in perfect shape. I have no complaints.

Date of experience: December 1, 2025
Ohio
1 review
0 helpful votes
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Apparently this store believes that they should hang up on customers. No offer of callback, just voicemail and disconnect. This wasn't after business hours. I was going to buy a flag shadow box. Nope. I think I'll use a different vendor.

Date of experience: November 18, 2025
Marcia M. United States Flag Store Rep
4 weeks ago

Riley, We are truly sorry for the frustrating experience you had calling us- Its never our intention to leave you on hold or disconnect suddenly. We appreciate you bringing this to our attention and would welcome another chance to assist you. Please call 877-732-2458 or email customerservice@onlinestores.com

Puerto Rico
1 review
0 helpful votes
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Military flag display case
November 24, 2025

This is a beautiful case to display a military flag from a funeral. We have purchased several of these for friends and family members who have had a deceased military funeral.

Date of experience: November 14, 2025
Oregon
1 review
0 helpful votes
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Patriotism Exceeded
November 23, 2025

The experience was wonderful ordering and recieving the flags was a great experience!
I bought some 3x2 flags to hand out at my gym to members who are new American citizens. They were so grateful and appreciative of the gesture. When I need additional flags and a new 3x5 flag for my front window, I will be ordering from You! Thank You again!

Date of experience: November 13, 2025
Texas
1 review
0 helpful votes
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Extremely satisfied
November 23, 2025

I ordered 2 5 x 9.5 foot flags for my dad's memorial service. Only one official flag is issued for veterans and my 2 sisters and I all wanted one. The flags arrived on time. The honor guard folded all three flags prior to the service so all three could be included in the service. My older sister got the official flag and my little sister and I were presented with the flags I ordered. I was happy that these flags were replicas of the original and that they were able to be part of the service. I would recommend this company.

Date of experience: September 29, 2025
Texas
1 review
1 helpful vote
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November 19, 2025

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Date of experience: November 9, 2025
California
1 review
0 helpful votes
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Great Company
November 13, 2025

Have ordered a few times now from here and gotten approval to use for the foreseeable future for future flag purchases do to the companies US made flags. Great product and speedy service.

Date of experience: November 3, 2025
Texas
1 review
0 helpful votes
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Delivery mishap
November 11, 2025

I have ordered from you many times with no issues until recently. I ordered a flag but never received it. After a couple of calls I was able to get a refund and I ordered another flag which arrived in less than a week.

Date of experience: November 1, 2025
Arizona
1 review
0 helpful votes
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It was a very good experience. Everything worked as expected and the flag is high quality and looks good flying under the American flag. Fore warned is fore armed. Trouble needs to go somewhere else.

Date of experience: November 1, 2025
Illinois
1 review
0 helpful votes
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High-quality flags! Great service!
November 11, 2025

I've been purchasing flags from United States Flag Store for years. We purchase them for use at my home, my parents' home, my brother's home, and our local cemetery. They are US-made, high-quality flags that withstand the wind in our rural area.

Date of experience: September 10, 2025
California
1 review
0 helpful votes
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Receive order faster than expected
October 22, 2025

They exceeded my expectations with shipment. It seemed like they wasted no time to pack my order and send it out. I appreciate it.

Date of experience: October 12, 2025
New York
1 review
0 helpful votes
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Order was not shipped until 3 weeks after order was placed, and arrived 6 days after I needed it. Along with that, I reached out on three separate occasions, 3 by email and once by phone, only getting a reply to the final contact.

Date of experience: August 18, 2025