From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We received all the Materials that we ordered. But no instructions on how to fix it. There was no hole on the Pole, so we had drill one ourselves to make the flag work. It was frustrating because we were so excited to show our patriotism but we had to wait a few days until we could figure out how to assemble it.
The ordering was easy the delivery was fast. I will recommend you to others.
Wonderful quality product. Made in America is important.
Product delivered in a timely manner, appears to be as advertised & customer callback was quick. Follow-up on on-line ticket could be better. I put in a ticket to find out why I was missing 3 flags from order of 43.2nd order came quickly, but follow-up took over a week. Product appears to be sturdy for years of use.
The flags are flying already and looking bright and proud!
I had difficulty matching flag styles on the website. I also had difficulty finding a single American flag rather than a pack of six.
The Christian Flag that we received was of good quality material. It was received in a timely manner.
I think that the should have more staples. I'm somewhat afraid that if the wind get strong the flag may tear from the staff. Other than that I'm very satisfied with the product.
Will be ordering from y'all again.
Jack Moore
We placed the order and it made it to the Lodge very quickly
Very pleased with the new replacement flag pole as well as the new solar light.
I have ordered several flags from this company. The nylon flags are durable and well made! I highly recommend this company!
It was very easy to order and I was very pleased with the flag
Easy and good online ordering experience. Beautiful flag as described. Quality materials. The only con was heavy fold creases from packaging that were difficult to remove.
I ordered the flag for my brother in law. His got ruined over time so he needed a replacement. The price over all was good. He is very pleased with flag.
Funny thing is he was most excited about the flag being shipped from Pennsylvania.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members