Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great Information was provided for each product. Very pleased with the merchandise and the selections you have to choose from.
Ease of ordering. Product delivered as expected. I have noticed that the dowels used are of differing dimensions. As I place these flags in specific holders, I have to make different bushings to have a firm fit. A little annoying, but not too bad.
We are very happy with our purchase of the 20 x 38 flag. It's flying beautifully!
Flags were available in many sizes so I was able to get what I wanted and the service was good with keeping me updated on the order. Time from order to delivery was good.
I am very happy with the flag I ordered. The flag was shipped fast.
Easy order on web site
Good delivery
Dissappointed flags were made in china and symbols were not as vivid as shown on website
Excellent! Flags arrived promptly and in individual packages so that they weren't wrinkled (like so many other flag stores). I pass them out as a souvenir to my American Revolution history students, and they love them!
Great selection. Made in USA. Shipping went smooth, and well packaged for a safe delivery
Sadly I sent you and e-mail of the problems with the flag. The sewing of the strips were a quarter of an inch out of alinement looks very poor quality plus the stars threads were loose.
I will dispose of the flag in the proper manner. It will not be returned. I have taken photos for the record.
I came I ordered and it was received all without hassle and a good quality product. Quick/ simple. The way it should be.
Delivered in beautiful shape and is made with excellent products!
Very professional team. Great product. Easy to order, a variety of products, shipping and delivery of product was very good.
My flag arrived in a timely manner. It was as it was described.
The flag is sturdy and the stars are embroidered onto the fabric.
I will order from them again.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri