United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,428

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Maryland
1 review
2 helpful votes
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Promises but NO flag
May 12, 2025

1 Month and counting, and only promises, BUT NO Flag
They have responded to my emails with promises.
They have asked me to be patient.

Date of experience: May 2, 2025
Iowa
1 review
0 helpful votes
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Beautiful flag
May 12, 2025

Exactly what I expected. And made in the United States of America!

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Efficient process
May 12, 2025

Ordering and shipping was straightforward. Received the flag pole within a few days. My only slight bit of confusion was how to fasten the clips for the flag to the Halyard

Date of experience: May 2, 2025
Georgia
1 review
0 helpful votes
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Satisfied customer
May 12, 2025
Updated review

I am pleased with the product and service I received. The organization I am a member of, Georgia Vietnam Veterans Alliance Chapter 5, Inc. Has a fundraising driver several times a year and American flags, made in America, is only one of several products we sell. We have been using your company for several years.

Date of experience: March 4, 2025

Pleasant shopping experience
March 14, 2025
Previous review

Pleasant shopping experience.

Date of experience: March 4, 2025
Hawaii
1 review
0 helpful votes
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Hawaii state flag
May 11, 2025
Updated review

It was fast n easy ordering on line, and they had what I wanted to. Order.

Date of experience: May 1, 2025

Satisfied to have the product in stock
March 27, 2025
Previous review

Satisfied to have the product in stock.
Very in doing the order.

Date of experience: March 17, 2025
New Jersey
1 review
0 helpful votes
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An honest company who make a good product.
May 11, 2025

When delivery was thought to be late the store contacted me. Offered another choice, or a refund or to wait. I chose to wait and my order was sent just a short time later.

Date of experience: May 1, 2025
New Jersey
1 review
0 helpful votes
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Good selection
May 11, 2025

Ordering process is simple and delivery is timely easy selection process delivery was reasonable

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
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Your flag kit that I bought form you people is the best. I received your flag kit in a fast manner from when I ordered. Thank You

Date of experience: May 1, 2025
Wisconsin
1 review
0 helpful votes
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Wish I Had Known
May 11, 2025
Updated review

Last week I had the flags mounted. To my surprise, the shade of "blue" was markedly lighter than the "blue" on flags purchased Three years ago. I compared flags still in the original
Packaging. This will make the task of replacing "worn" flags with new ones!

Date of experience: May 1, 2025

Streamlined ordering process
March 27, 2025
Previous review

Streamlined ordering process

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
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Proper Flag Etiquette
May 11, 2025

My flagpole needed a proper lighting system. After searching your products, I came across the LUMEGEN
Solar LED Flagtop Pole Light. Following the instructions and installation, This is one great product. Realy throws out some light. Thanks. Ken.

Date of experience: May 1, 2025
North Carolina
1 review
0 helpful votes
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It was very great thank you for the rebel flag and the American flag I don't have a damn hundred words to give you you need to take it or do it out $#*! like it gets aggravating do you wanna review but you don't want what I said

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
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Excellent product
May 10, 2025
Updated review

Excellent product, good value and received it quite quickly

Date of experience: April 30, 2025

Very easy to order
March 26, 2025
Previous review

Very easy to order

Date of experience: March 16, 2025
South Carolina
1 review
0 helpful votes
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Great quality
May 9, 2025
Updated review

Ordering was easy, came in a timely fashion, good quality flag.

Date of experience: April 29, 2025

Quick and easy to find product and purchase
March 25, 2025
Previous review

Quick and easy to find product and purchase.

Date of experience: March 15, 2025
New York
1 review
1 helpful vote
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Awesome flags
May 9, 2025
Updated review

I will continue to order flags from this company, they are strong material and they last longer than the reg. Ones u get anywhere else, plus they are USA made

Date of experience: April 29, 2025

Love the quality of the super tough flags, will keep...
March 24, 2025
Previous review

Love the quality of the super tough flags, will keep buying from this company, thank you

Date of experience: March 14, 2025
Indiana
1 review
1 helpful vote
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Great flag
May 8, 2025
Updated review

Thank you so much for making this flag so great. It was so neat, we put it on a patio Umbella stand and it waved every morning so my husband could see it. It with held the strong winds and snow this past winter and it is still looks great. I also got some small flags to put in militiary flag holders. Sonja

Date of experience: April 28, 2025

Great quality
March 24, 2025
Previous review

Great quality

Date of experience: March 14, 2025
Connecticut
1 review
0 helpful votes
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Fast and easy
May 8, 2025

There arrived in two days, and that was two days EARLIER than the estimated shipping date! Great products and great service.

Date of experience: March 14, 2025
Illinois
1 review
1 helpful vote
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See customer satisfaction survey
May 8, 2025

For some reason delivery (by Postal service) was delayed so I did not receive the flag by the date needed. Otherwise, it was fine.

Date of experience: April 28, 2025
Florida
1 review
0 helpful votes
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Quick & Easy ordering process with quick delivery
May 8, 2025
Updated review

I have ordered several flags from this website. The flags are good quality, the website is easy to work with and the delivery was speedy quick.
I would definitely recommend this website.

Date of experience: April 28, 2025

Easy Peasy ordering process
March 9, 2025
Previous review

Easy Peasy ordering process

Date of experience: February 27, 2025
Ohio
1 review
0 helpful votes
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Out of sock replacement
May 8, 2025

I got an email stating you were out of stock for my order and suggested a replacement. The item I received was perfect for my needs

Date of experience: March 11, 2025
Nebraska
1 review
0 helpful votes
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USA pleated flag
May 8, 2025

I received my order in very good time, and I was very pleased with the flag. It had great color great quality and looks beautiful on my front gate to my property. I will be ordering from you again thank you so much. Dee Artz

Date of experience: April 28, 2025