United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,427

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
This company does not typically respond to reviews

Instant Feedback

48,590 reviews
Kentucky
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Flag
May 19, 2025
Updated review

The flag was exactly what I wanted. I looked at other flags but was not pleased with them. I honorably served in the Navy for 10 years in 1955 - 1965 and have proudly flown my flag since 1965 when my enlistment ended.

Date of experience: May 9, 2025

Glad you have a US Navy flag that a disabled veteran...
April 4, 2025
Previous review

Glad you have a US Navy flag that a disabled veteran like me can proudly fly with my US flag.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
Follow Sam J.
Unfollow Sam J.
Send Message
Share Review
Report Review

Fast shipping
May 19, 2025

Easy to check out and fast shipping. My flags arrived in good condition.

Date of experience: May 9, 2025
Michigan
1 review
0 helpful votes
Follow Joan M.
Unfollow Joan M.
Send Message
Share Review
Report Review

Responded quickly to questions and delivery time was amazingly fast.

Date of experience: April 6, 2025
Pennsylvania
1 review
0 helpful votes
Follow Betty A.
Unfollow Betty A.
Send Message
Share Review
Report Review

Confederate flags
May 19, 2025

Arrived in a timely manner Just what I ordered. Good quality for the price.

Date of experience: May 9, 2025
Pennsylvania
1 review
0 helpful votes
Follow Sandra M.
Unfollow Sandra M.
Send Message
Share Review
Report Review

Not Flagging!
May 19, 2025

It was easy to find the items that I wanted and to pay for them. They arrived quickly and I am very happy with them!

Date of experience: May 9, 2025
Delaware
1 review
1 helpful vote
Follow Cranston H.
Unfollow Cranston H.
Send Message
Share Review
Report Review

American Flag
May 19, 2025

Very Good working with Flag Store. Would recommend to others for their flag needs.

Date of experience: May 9, 2025
New York
1 review
1 helpful vote
Follow Raymond P.
Unfollow Raymond P.
Send Message
Share Review
Report Review

Good Service
May 19, 2025

The United States Flag Store makes it easy to order flags and the company follows thru with its promise for quick service.

Date of experience: May 9, 2025
Utah
1 review
0 helpful votes
Follow Joan H.
Unfollow Joan H.
Send Message
Share Review
Report Review

Satisfied!
May 18, 2025

Service was fast and efficient. Product was exactly what I expected

Date of experience: May 8, 2025
Kentucky
1 review
0 helpful votes
Follow Bennett K.
Unfollow Bennett K.
Send Message
Share Review
Report Review

Satisfaction
May 18, 2025
Updated review

Good quality and efficient delivery on time. Notification of shipment date was very helpful. 😀

Date of experience: May 8, 2025

Efficient and easy
April 3, 2025
Previous review

Efficient and easy.

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
Follow Janet H.
Unfollow Janet H.
Send Message
Share Review
Report Review

Jan
May 18, 2025
Updated review

Needed a small part, called and was mailed to me asap. Very good customer service.

Date of experience: May 8, 2025

Thank you for MADE IN THE USA
April 3, 2025
Previous review

Thank you for MADE IN THE USA

Date of experience: March 24, 2025
Nevada
1 review
0 helpful votes
Follow Marylyn J.
Unfollow Marylyn J.
Send Message
Share Review
Report Review

High quality flag.
May 18, 2025
Updated review

I fly the flag in remembrance of my Uncle in WWI, my Dad and two cousins in WWII, two husbands in the Korean War, one grandson in Desert Storm, and a great grandson just enlisted in the Navy. My prayers for peace continue.

Date of experience: May 8, 2025

Easy to find the flag I wanted and easy to pay
April 3, 2025
Previous review

Easy to find the flag I wanted and easy to pay.

Date of experience: March 24, 2025
California
1 review
0 helpful votes
Follow Terri A.
Unfollow Terri A.
Send Message
Share Review
Report Review

Perfect liitle pin!
May 18, 2025

Was shipped quickly and as exactly as described. I would order again.

Date of experience: May 8, 2025
Washington
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Send Message
Share Review
Report Review

Great products on easy to use website
May 18, 2025

Our go-to site for cemetery flags used every Memorial Day. They last year after year.

Date of experience: May 8, 2025
Virginia
1 review
0 helpful votes
Follow Fleeton B.
Unfollow Fleeton B.
Send Message
Share Review
Report Review

Very safisfied
May 18, 2025

The new flag is flying proudly over a neighborhood veterans memorial overlooking the Chesapeake Bay. The size we ordered this time is a better fit for our pole.

Date of experience: May 8, 2025
Virginia
2 reviews
0 helpful votes
Follow Nancy A.
Unfollow Nancy A.
Send Message
Share Review
Report Review

Excellent quality
May 18, 2025

I am pleased to order again from this company. Quick delivery. High quality flags. Good prices

Date of experience: May 8, 2025
Illinois
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Send Message
Share Review
Report Review

Good price on my products.
May 18, 2025
Updated review

I received what I wanted at a reasonable price. It was easy to order.

Date of experience: March 8, 2025

Not much choice, but I got the product I wanted
March 30, 2025
Previous review

Not much choice, but I got the product I wanted.

Date of experience: March 20, 2025
South Carolina
1 review
0 helpful votes
Follow Leon E.
Unfollow Leon E.
Send Message
Share Review
Report Review

Great company to deal with!
May 17, 2025
Updated review

Ease of ordering. Good prices. Fast delivery. What more could you ask for?

Date of experience: May 7, 2025

Smooth and easy to find what I need!
April 2, 2025
Previous review

Smooth and easy to find what I need!

Date of experience: March 23, 2025
California
1 review
0 helpful votes
Follow SCPO A.
Unfollow SCPO A.
Send Message
Share Review
Report Review

Classroom Flag
May 16, 2025
Updated review

The school principal was overjoyed when VFW Post 5658 presented her with 30 American classroom flags. The new elementary school recently opened their doors to a new school building.

Date of experience: April 29, 2025

You carry exactly what I'm looking for
April 1, 2025
Previous review

You carry exactly what I'm looking for. And reasonably prices. Thank you for your service.

Date of experience: March 22, 2025
Indiana
2 reviews
0 helpful votes
Follow Susan G.
Unfollow Susan G.
Send Message
Share Review
Report Review

WONDERFUL
May 16, 2025
Updated review

The experience of ordering our flag was flawless. Beautiful item and speedy shipping. Would highly recommend.

Date of experience: May 6, 2025

Speedy ordering and resetting Password
March 31, 2025
Previous review

Speedy ordering and resetting Password

Date of experience: March 21, 2025
Oregon
1 review
1 helpful vote
Follow Anthony S.
Unfollow Anthony S.
Send Message
Share Review
Report Review

Grave Marker
May 15, 2025
Updated review

The delivery was good. I looked forward to free shipping on my last order but I guess that's changing.

Date of experience: May 5, 2025

Good prices
March 31, 2025
Previous review

Good prices.

Date of experience: March 21, 2025