The application is a bit confusing, but the manager helped me figure it out. Now I see what my fiancé is doing. This is the best mobile phone tracker app.
My daughter had her phone stolen and in a midnight panic I looked for a tool aside from Apple Find myiphone to help locate the device. I stumbled across UMOBIX and signed up for the cheap trial thinking this may help my daughter. I quickly found the tool didn't do what I needed it to. Two days later a months subscription was taken from my credit card. I queried this and asked for a full refund as I hadn't used the service and had made a genuine error signing up. I then get sent a very long refund policy explaining they can't offer me a refund. I explained that they could but chose not to. I accept that I signed up but asked for some common sense and fairness, but they declined. Faceless companies that hide behind their refund policies really irritate me and no doubt if you have issues along the way, they will pull out their rule book and not do the right thing. I've no idea whether their product is any good or not but you can tell a lot about a company about how they deal with situations like this. They chose rules and policies over fairness and doing the right thing. The dollar amount is immaterial. I made a mistake and they chose a quick $60 instead of being reasonable. I'll never use them. I'll share my story wherever I see the opportunity to comment. Looks like I'm not the only one reading their online reviews. Buyer beware.
I want to thank Sandra and all the UMobix support team for always being ready to help and solve issues when installing the app on a new phone or upgrading it.
I had trouble with the program downloading when I had to switch phones. I got in touch with Sandra at UMobix customer support. She helped me with the issue almost immediately. Friendly and efficient!
I had issues with my initial install and Sandra took the time to walk me through locating and uninstalling the app so I could reinstall the app successfully. Perfect Customer Service!
I wasn't happy with my partner because of the constant lies but got to know all of these with the help of the professional team in instagram via CYBOXTECH.
Lot of support and patiance to drive me on the installation process. Thanks!
Alexa was very clear and provide the right guidance trough the process.
Massimo
First off I'm john and I scribed for a year because I want to make sure my daughters are ok and not up to anything that could be harmful to them. I live in another state, I'm currently recovering from a bout with lung cancer. Any way I ran a search for services that don't need the target device present, this was the first in the list so I subscribed. I quickly found out that the target device must be present. I wrote the company chat and explained my situation and I asked for a refund because there is no way I can get a phone from another state in front of me. They denied my request, it felt as though they told me I was stupid for not reading the fine print, and to asd insult to injury they offered to put my membership on hold. I now don't have the money to get a service that can help me watch my girls. I ask you to please don't use this service and if you are locked in I'm sorry, hopefully you get what you are looking for and not end up like me paying for something that is useless. I've enclosed a pic of proof tht I realy did sign up for the service
This is by far The best Mobile Phone Tracker on the market. No issues with installing, always accurate and great customer service!
I'm actually so annoyed and enraged that I paid $130 NZD for an app that doesn't work! The techs are useless as all they do is get me to uninstall and reinstall over and over. DO, NOT, PURCHASE- THEY WILL NOT REFUND. So useless and such a waste of money.
Very user friendly and true to what they described in their explanation of the spyapp! Will be using this app for a long time to come. GREAT GREAT CUSTOMER SERVICE AS WELL! Thanks Alexa Garcia!
The customer service representative was
Alexa she was fast smart and helpful,
Not only easy to understand but also understood me
Hello, i really want to thank you for developing this App. It's the best Control App i've ever Seen.
Greetings
Umobix its working good and the customer service it was really nice, and he help me very fast and i want to sey thank you for Rue Bennett!
I contacted Customer support through the help chat and Sandra from uMobix resolved my issue within minutes! I am Very Pleased with the excellent help I received!
I would highly recommend this app it will amaze you every time you login! Agents are always helpful!
Best reliable and professional phone tracking system of all time customer service is 24 hours and very dependable
Kris Jenner helped thru all the steps I needed quickly and efficiently. I will tell others about the experience I had mainly due to her. Thank you
This app is amazing. The best Spy application ever!
Amazing service. Thanks. Great value for money. Incredible.
This app is amazing. The beat Mobile Phone Tracker app ever.easily the best spy tracking software. Amazing service. Thanks.
Answer: Legit company that is ridiculous & I've never been treated so poorly or ripped off so badly
Answer: Yes, the manager told me that is undetectable. On my target device I really don't see it.
Umobix has a rating of 2.7 stars from 237 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Umobix most frequently mention and target device. Umobix ranks 13th among Parenting sites.