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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Just received my second saber. Thanks to Emory and the gang! You have a customer for life!
Very nice website. Everything is explained in a video and/or text, for a new customer, like myself. Thanks.
Very informative and easy to understand.
IT was fast,easy,simple and I like it.
I'm a US Addict! Ultra Sabers is the premiere combat light saber source in this galaxy! Thank you, US!
Everything was easy to complete and get my order created. Hoping the finished product is of exquisite quality :D
Very happy with the experience from start to finish. I should have spent more time reading the FAQ etc... in the Forums, but I'm very happy with my War Glaive and the grab bag Initiate for my son. He hasn't put it down since it arrived. Speaking of which, delivery was made in a blistering 4 days, and that's with a delay for paying some duties.
Love this site! Super fast shipping -- always!
Follow-up note: After receiving the saber stands, I was a bit disappointed. The pieces did not fit properly together and I had to shave down some of the edges in order to get them to fit at all. In the process, one of the mirrored stands cracked. I expected more from UltraSabers than this.
Easy to navigate site with a lot of options. Videos are very helpful when trying to decide on what options to choose. Excellent customer service and e-mail response time.
LOVE IT! So easy and fun to make!
I am a huge star wars fan, and have always loved lightsabers, and the designs here are awesome! Keep up the good work!
Love the new saber guys! Just what I was looking for
Great saber with awesome durability. Going to be working to start a Star Wars Larp in WI. So I will definitely be getting more in the future.
Everything was pretty easy and well explained for so many choices. I saw you guys at WonderCon ad can not wait to get my Saber!
The saber was great, thanks ultrasabers team for this wonderful arbiter and for the help with the site.
May the force be with you;)
PS: i changed in 5 stars
The option selection menus are easy to use, and the prices being next to options is helpful to know what I'm getting into.
Thank you Emory and ultra sabers! I love my new consular with the new obsidian v4 soundboard!
What a great piece to add to my collection!
Jeff B.
Ssooo good and sooo worth it
So far, so good. Lots of help going through the ordering process. I hope configuring my Emerald Ultrasaber will be as easy when it arrives.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.