Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Easy to spec, order and receive. No issues.
Super easy to navigate and great prices! Also, the packaging you all utilize is phenomenal. My saber arrived and I don't think I've been more excited to open a package. Thank you!
Great!
Fast, awesome, and easy
Friendly, good quality, fair price, fast shipping. 10 out of 10. Will not hesitate to do business with UltraSabers again in the future. I'm a very happy customer.
Would buy again
It was good- but not phone friendly at all! The lower pop up makes it so hard to see the fields to fill out at checkout
Excellent customer service; they were able to pull off a rush order and get it to me in two business days.
Very fast delivery. Ordered Friday night and received Tuesday.
Very clear and very helpful.
Zero complaints. Retailers should take note - this is how a good consumer experience should feel like.
The process was very easy and quick, I was able to select all my customization options with ease. Very impressed! Unfortunately the emerals emmiter was broken and i am now unable to ligiht my saber
Ir's a great idea to purchase a saber in this page
Great, simply great. Easy to use format, with good descriptions, and decent selections. Would recommend to everybody.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck