Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Bought a basic to hang on wall. Hope it is what I am looking for so I can buy more.
Love the selection to get your own sabre.
Honest, fast, and reliable
The products are good quality, as usual.
Always courteous and have sent multiple other customers your way.
Was excited looking at them on the website, and even more satisfied and excited when I opened the 3 Lbs package that arrived with my War Glaive saber, Very bright and great for pictures and cosplay^_^.
~Rich E
I enjoyed shopping with Ultrasabers. However when I received my package I saw that the shipping was $2.74 and I was charged $7.00 for shipping and would definitely like to know why that is. Where did the difference go?
So far so good can't wait to receive both my orders! My boys will be thrilled! Both my boys have received their sabers and couldn't be more thrilled with the quality. Excellent in every way!
Bought a saber with a grab bag in the sale, I wanted a Li-ion charger with the grab bag but I never got a reply back, however, several emails later and some excellent customer service and I got my grab bag with Li-ion setup.
The website could be a little easier to use - I'd rather have a checklist or a set of dropdowns rather than go through pages of options I'm mostly declining.
Very convenient website and awesome selection!
Fantastic.
Very helpful when I ordered my first light saber. Love the website and ability to contact them if needed.
Bummed the claw emitter was out of stock, still a lot to choose from. Super high quality. More sturdy than I thought. Will definitely buy more
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck