Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
The site is still rather cumbersome and a tad tricky to navigate at first. The customization options were easy enough i just feel like the site could be more easy to navigate if it were more simplified and rearranged. And maybe brighter.
I'm slightly disappointed that I have to order this part separately and pay extra shipping because it wasn't made clear that alignment couldn't be achieved between two hilts using a standard coupler. I feel as though that should have been stated more clearly, since I can't imagine ever ordering a saber staff and not wanting the buttons and clips to be in line.
While this may have been my own fault, I feel as though some additional information in text on the website easily could have helped prevent this disappointment on an otherwise flawless experience with Ultrasabers.
5 stars across the board
Easy site to customize the saber.Fast shipping!
Quick and easy ordering.
Everything perfect!
Ive had such a great time looking at all the options, reading the forums watching the review this wont be the last time I order :)
I've been waiting for this day for a long time! The site is easy to navigate and efficiently explains all options possible for each saber. Never a moment of confusion or misunderstanding.
My experience with Ultrasabers was phenomenal. You guys rock! FedEx on the other hand was a right pain in the butt...
That won't stop me from ordering again, however. This saber is a BEAUTY!
Loved it
First buy from this website, and I am thrilled. Everything was excellent to the letter and an awesome deal. I will be shopping here again. Thanks!
Precise, fast and easy.
Easy to use website. FAQ very helpful
The hardest part was choosing what saber you want to get :) they have so many to choose from its amazing. But once you get what you want the customization is easy, and fast and they even have small videos to help you get the right stuff for your saber. Personally I am happy with the shopping experience and i cant wait to get my saber :D
Very nice selection and customization process.
Awesome great product for Star Wars Fans
Website is well designed, giving customers (who, like me, are very particular) a good sense of the products.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck