Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Easy to navigate, straight forward website.
Great.Product was just as advertised.
Quality product, great response time to questions, and quick delivery.
Very satisfied.
I'm pleased with how easy it was to configure the 3 sabers I've ordered so far.
Very satisfied, excellent service.
6 days from ordering to
My door in Australia WOW!
Its great, youre doing great job, bringing happiness to lives of star wars fans, keep on doing it! :) amazing sabers!
Very responsive with their emails. Love the fact you can configure the lightsaber to your liking. Delivery was fast and the package came well packed.
I will definitely buy again
I've bought 4 sabers from you guys, you're great!
Amazing overall. There is lots of debate of course on which company to go with, but as a first time saber buyer I am glad I stuck with Ultrasabers and I will definitely be a return customer.
I'm extremely happy with my first purchase from UltraSabers. I would only wish that covertec clips would be included for with the installation of the wheel. I am gonna order a double bladed saber in a few weeks and can barely contain my excitement!
The only problem i had was my wallet wasnt big enough
Super dope! I just bought a lightsaber!
Very customizable answer emails fast and very helpful
Transaction was easy and fast, no problems whatsoever.
Great place to get custom lightsabers!
Ordering experience was good, hopefully product is as represented. Excited to receive it!
Great customer service, extremely happy with everything. Definitely will be back in the future!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck