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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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I've just ordered my second lightsaber and I was so pleased with my first one I can't wait for my second one!
I have ordered from UltraSaber 5 or 6 times now and have *NEVER* been disappointed! Looking forward to my next saber!
There was lots of information for new buyers and it really helped with making my decisions easier for my first UltraSaber.
This my third or 4th order and ultra sabers and I am really happy with my overall shopping experience with ultra sabers
Website was easy to navigate and simple to understand
Great quality and easy to use site (Other than custom building a lightsaber, but that's unimportant because we basically do so after selecting a hilt). 10/10.
Amazing as always. UltraSabers really do go above & beyond to bring its customers the best service and highest quality products available.
Easy to work with, delivered exactly what they advertised. Will likely use them again.
Was unsure about my future order, but I emailed in advance and you gave me the confidence it will make it in time.
Quick response, helpful, and wonderful product. Would buy again!
Thanks nerds
Everything was good! I would say the most annoying part of the whole experience was just the layout of the website while trying to order the product. (A very minute detail, but you guys asked; so there you go.) Thanks again for the awesome saber and I really appreciate the detail and quality of the products.
Fast and good communication helped. Will buy again if I see something I like
My only problem is how expensive the shipping is.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck