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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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The process of placing my order was quick and convenient. I look forward to owning an Ultrasaber.
Love the concept of the Grab Bag - already speccing out my first Custom Saber.
Website was a little slow and I'm not a fan of all the pop ups but still was simple enough.
After eyeing a saber for months, I finally made the commitment to order one with the upcoming movie. So far so good, amazing website and smooth ordering process. Now to just wait for my saber to get here!
Didn't get what I freaking ordered
Excellent would buy again
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They answered all of my questions in the forms and the videos. Very excited to receive my first ultrasaber!
Everything about this process was top notch. Any time I was unsure of anything, there was a great video explaining the details. Might be the best shopping experience I've ever had. I can't wait to get my lightsaber!
Nice easy to use website, first time buying and it was so easy and very informative! Thanks
Good how to buy videos and information. Had a missing charger plug and cord in the m2 charger box but emailed them and they will be sending another one to me. Very happy with their product and service so far.
Shopping experience so far is really good. Lots of information about different Saber options is supplied to make sure you know exactly what it is you are purchasing.
Now that the Saber has arrived, I'm very happy with it. It's of excellent quality. Already planning to buy a second!
Very easy checkout. Ultrasabers has been the best service provider among all sabersmiths by far. I really appreciate the efficiency.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck