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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Good site easy to navigate and a lot of option
This is my second time dealing with Ultrasabers. They managed to prepare and ship my order quickly and it arrived in perfect condition. I will certainly be shopping Ultrasaber in the future.
I treated myself to Emerald and the Obsidian v4 board on my main saber and I can't recommend them enough.
Everything was super easy.
First time using their website, its fast and easy. I usually hunt Ultra Saber down during conventions, but i need my Renegade now.
I'm a returning customer, and the site is just as easy to use as always. I also got a bunch of friends to order from here, and they have had no complaints with their sabers.
I also have my fingers crossed for a prophecy v3 lol, But keep up with the great work, and great prices.
Easy to use, fun and customizable
My second order from US; had a great experience with the first one, so I´m a happily returning customer! Love your sabers!
This is my second saber, and the whole thing was very professional. Excellent service. Good workmanship. Thank you
FedEx got the sabers in a day before expected but refused to ship, because the delivery date was Thursday, even though they got to my local FedEx at 6 am Wednesday. Not really a complaint, just wish FedEx would have deliver early since they were there early. Everything was top notch.
Excellent service and fast delivery!
Great selection process. Wish each step had pictures of each option however.
Very good! Just PLEASE don't send it faulty!
The selection process is laid out in a very simple manner. Each step ensures that you receive exactly what you wish for your new custom saber. The website runs smoothly and securely. I received multiple emails regarding the processing of my order as well as shipping. I was able to track the saber until it came to my front door in a timely fashion.
I have introduced many in my area to the craftsmanship that is ultrasabers, they're unlike anything they've seen everyone who has wielded my guardian saber wants their own now.
There are too many options. I love it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck