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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Site seems really straightforward and easy to use. Only gripe is that sorting by availability puts the unavailable sabers first on the page.
The service is amazing and when i was told I would receive my package light speed they weren't joking I received it within 3 days, my only concern was the paint on my dark menace comes off easily I was there was a way to make it scratch proof and have better quality paint other than that I'm very happy with my krde
Pros:
Good products and nice customization and the forums add a lot of useful information to help with all the little details.
Con:
I was never told I would have to sign for my package so it ended up not being delivered and I had to wait an extra day and have it transferred and held at a nearby FedEx. I need my lightsaber now!
Quick & Easy
I am so thankful I went with Ultrasabers. The grab bags are quick, easy, and one of the best ways to get started.
I felt the website was fairly easy to use, and the pictures were very well done and an accurate representation of the overall design and color of the sabers. I especially love the 360 degree view of the hilt.
Everything was explained well, and I didn't feel the need to send an email in for more info. When I feel confident in a purchase involving this much money and this many customization options, that's a good sign the site works very well.
Other saber designers can definitely take a queue from Ultra Sabers!
I like ultrasabers for all the options the give, nobody, and I mean "NOBODY" has the same options for their sabers as Ultrasabers does. I LOVE MY NEW SABER!
Perfect
Love your site. This is my first saber. I'm certain there will be others.
The store and checkout are easy to navigate and the products look fantastic! Less than-- this was auto filled but very true, US is easier to shop on than several large retailers websites!
Great. Simple and easy to understand.
Great. Always find what i need. Everything went great.
I already have the Archon v2 and I am very satisfied with it. The website's design is very easy to navigate and the product descriptions are detailed! Oh yeah, and the saber designs are cool.
Great selections, and options to change your saber. I couldn't make up mind.
Stop your research and buy, you'll be happy you did.
Easy to place order. Many saber and purchase option.
Very fast delivery and Very good customer care.
Pretty easy and straight forward
Well worth it!
Nice product, thanks
Second purchase right after unboxing my grab bag. Love the work you guys do!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck