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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Only reason I'd give the delivery time three stars is because of USPS and not Ultrasabers. No big deal, just took a few more days than I would have liked. Everything else is fantastic.
First time order, prices are a little expensive but overall its an A- product, love my new saber
Great service although I did not receive them in 2 days. Probably because of Thanksgiving Holiday. Website was easy to understand when placing order.
I love the work on the sabers. They look amazing. I love my saber and going to buy more in the future.
Beautiful product and a speedy delivery (considering I'm in Hong Kong). Always dreamed to have light saber and UltraSabers does not disappoint. Will definitely recommend to others.
I LOVE this website. I have been watching unboxing videos and reveiw videos all week while waiting to get my check and I am so excited to get my saber :D
Don't need priority shipping. Standard mail service is preferred, without extra $
Very good shipping speed awesome produces so cool highly recommend
Outstanding as always!
It is a shame that there are no discount offers.
Everything is very well explained with videos on the site, and of course, so many options! My only suggestion is that there be more information about how to order a hilt without sound that can be upgraded to sound later.
Excellent service and I cant wait to get light saber. It will be great gift for my wife.
IT WAS EASY
Wish coupon codes worked =(
Site is easy to navigate and getting the information you need from their forums is just as easy. Will be ordering again!
Lots of options, well explained with plenty of photo examples, very user-friendly interface. SUPER fast delivery- and this most of all is what counts for me, as I've had problems in the past with deliveries from OTHER SaberForges, ahem, Sabersmiths. Very good quality products.
Ultrasabers drop down menus are easy to shop through and overall satisfaction is great
Stop thinking about it and buy it! It's awesome! My wife and I fight each other with them all the time!
You need to include descriptions and details as to what al the customization options are. Pictures nor details were not always provided. I had to google/youtube everything to know what I am buying.
Smooth purchase process. All questions were answered when using the purchase step by step wizard. Plenty of videos along the way to help educate me when I wasn't sure what options to go with. I received my product way earlier then anticipated.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck