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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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The saber was great quality and i thoroughly enjoy it, however i was charged a fee i don't remember being told about and when i tried to contact ultrasabers they never responded
My lightsaber is so perfect, while it took a while to arrive, it was worth it because of the sabers extremely good quality. I will continue shopping on ultra sabers for any other accessories.
Easy to use website, took longer than expected to ship but quality was worth it
Q
The time took 3 months which I think should be the new normal shipping time. The normal shipping time on their website says 4 weeks but it was closer to 12. I only got 1 email the entire time. I tried contacting them via phone and email with one email in response saying it should take 4 weeks. The only thing I like about ultra sabers is that their product is great just be prepared to wait forever with no communication.
I got the mystery box for my boyfriends birthday and he loved it and I'm planning on ordering one for myself only downside Is it took almost 2 months to get it but if it wasn't for that I'd give the full 5 stars
I got exactly what I asked for and I received it just on time.
Was aight
Great mystery box Sabers
It was smooth very straight forward just I think it takes a little long for the sabers to be delivered
The web site said 4 weeks. It took 4 months...I contacted customer service many times during the wait and didn't get a reply back until the product shipped to me.
When I got the product it wasn't the correct product. What I ordered was supposed to have emmiters I could change out but these don't move. Now I'm stick with previously ordered emmiters.
No where near worth the money. There are better more reliable saber companies out there. Quality, customer service and timely manner suck.
Very speedy delivery way faster than I expected.
The sabers are always amazing quality and craftsmanship. Biggest issue they have is that it takes time to make the sabers this good, so don't expect super fast turnaround for a saber with sound. I personally recommend you get a few mystery boxes first, then order your custom saber after, so you don't go insane waiting for it. Mystery sabers arrive usually in less than 2 weeks and custom orders can take 4 weeks or longer. Mine took 9 weeks, but they hooked me up because of the wait. Definitely going to get more when I have a chance
All arrived perfect. Love i! The Saber is fully funcional and the pommels fits as I expected. As I live in Europe Switzerland, any order needs some Time, but this is normal. And i love your products!
I originally chose this company because the custom lightsaber market has weirdly long lead times between ordering and shipping. I was ordering for my son's 5th grade graduation gift and the website quotes a 3 to 4 week lead time (other major companies were 6 to 8). The reviews and hype suggested it was a high end product that shipped quickly and provided good customer service, so I placed the order in February.
None of that turned out to be true. The saber I ordered didn't even ship until two months after the order and I wound up getting a generic saber from
Amazon. Amazingly, the cheaper one ended up being the better product; multiple sound fonts, selectable colors, silent mode, flash on clash and brightness modes. The after a week of using both, it also turns out to be far more durable now that the Ultrasabers one frequently malfunctions and/or drains its batteries within 45 minutes.
I would have been satisfied with it (though not thrilled) if I had paid $80 or $90. But for $250 and a 10 week wait for what is basically a glorified flashlight, I would not recommend.
It took more than 2 months for the delivery and there were lots of communication error but the final product was worth it.
Took over two months to ship, little to no response from customer service. Once shipped the sabers arrived quickly. Pleased with the product quality but an over two month wait time was absurd.
Amazing quality! Super bright and very durable! The only negatives were the shipping time, due to corona so no worries, and the Allen wrench they sent me was too small. But very small things compared to the overall awesome lightsaber I received. Im very excited to wear it on my belt at work. Thank you Ultrasabers very much!
Easy to order, great customizations, amazing craftsmanship 10/10 love it and will be only using them for my saber needs.
The sabers are great quality but trying to contact via email for customer service was poor and I never got a response
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members