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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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So far I'm a happy customer, I received my saber in 3 days and even it being a grab bag saber I see no damage. The saber is light and well put together, no sharp edges or burrs.
Everything went smoothly and am super excited to start my lightsaber collection!
Easy and fun
This website was great, good user experience. My only issue is that the saber is a little front-heavy, but other than that it's a great saber, bright light and loud sound.
Great shopping experience. Great customer service. REALLY great sabers!
I am quite impressed with the overall experience I've had with Ultra-sabers thus far. The website is well designed and easy to use. The products are of high quality and decently priced. And perhaps best of all, the time from placing an order to having it arrive is amazingly fast. I would highly recommend Ultra-sabers to anyone looking for a good lightsaber.
Responded very promptly, Saber is also the highest, next also want to buy in the Ultra Saber
Website easy to use and heaps of info.
Great service and very fast, Not my first and not my last order.
Shopping is easy but i wish there were better explanastions about some of the features. Like Pulsing and its options.
Fastest shipping and best customer service in the whole galaxy. Not my first, and definitely not my last order.
It would have been nice if i could check the availability on the final screen instead of having to go all the way back, but otherwise it was pretty smooth and straight forward
Fast and everything just as discribed.
Extremely easy to do business with. I would buy from them again in a heart beat
Great quality and delivery time, sounds awesome, can't wait to duel my mate now!
Will totally be buying another one or two or ten haha!
The designs are simple and elegant. I love the color selection. The prices are very reasonable for what you get and the selection is vast. My only real complete is i don't know how to apply to the company :) because who doesn't want to grow up to build light sabers for a living.
Good seller and good quality produce
It's a great poduct happy with my order...
Super easy to choose, customize, and order your saber. Built fast, sent fast, amazing quality. Would buy from UltraSabers again!
I always love returning to Ultrasabers.com because their site is so easy to navigate, their support is helpful and their prices are fair. I'll never buy a Force FX saber from any other company.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck